SUPERVISEUR 42/78/30

The Home Depot Canada; City of Moncton; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Health and Dental Benefits for Full/FT

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Job summary

The Home Depot Canada à Moncton (NB) recherche un(e) associé(e) en magasin capable de superviser et d'inspirer les équipes afin d'offrir un service client remarquable et d'optimiser les ventes. Vous assurerez les niveaux de personnel, optimiserez les stocks et la présentation des produits, et gérerez les performances via du feedback et des récompenses.

Un horaire flexible incluant soirées et week-ends est requis.

Qualifications

• 1–2 ans d'expérience en supervision ou en conduite d'équipe.
• Excellentes compétences organisationnelles et en service client.
• Capacité à travailler selon un horaire flexible (jours, soirées, week-ends).

Responsibilities

• Diriger et inspirer les collaborateurs pour offrir un service client exceptionnel et soutenir les ventes.
• Gérer les niveaux de personnel pour répondre aux besoins opérationnels du magasin.
• Évaluer la performance des équipes et fournir du feedback et des récompenses.
• Analyser les rapports de ventes et optimiser l'inventaire et l'agencement des rayons pour stimuler les ventes.
• Maintenir les stocks à 100% et assurer le rangement des rayons et des zones de présentation.
• Résoudre les problèmes clients et escalader si nécessaire.
• Communiquer les initiatives commerciales et les promotions lors des réunions d'équipe.

Skills

Service client

Leadership

Organisation

Relations interpersonnelles

Résolution de problèmes

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Position Purpose

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams
• The pay range for this position is between $21.20 - $23.45