Summer Customer Service Representative

LCBO (Liquor Control Board of Ontario); Woodstock; On-site; Part time

Job summary

Join a leading company as a Summer Customer Service Representative in Woodstock, Ontario. You will engage with customers, provide excellent service, and help maintain a welcoming retail environment. This part-time role offers training and opportunities for growth within the organization.

Benefits

Online learning opportunities for growth

Employee Family and Assistance Program (TELUS Health)

Discounted services, products, and tickets to events (WorkPerks)

Qualifications

• Must be eligible to work in Canada (valid SIN, Student or Work Permit).
• Minimum age of 18 years.

Responsibilities

• Serve customers using POS/Cash system promptly and courteously.
• Receive inventory, replenish stock, and ensure store cleanliness.
• Participate in Customer Experience and Postal Code Survey campaigns.

Skills

Customer Service

Interpersonal Skills

Bilingualism

Job description

Summer Customer Service Representative page is loaded

Summer Customer Service Representative

Apply remote type Retail (Stores) locations Woodstock, Ontario time type Part time posted on Posted 30+ Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply) job requisition id JR00000023662

Location Address: 959 Dundas Street, Woodstock

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire engaging individuals who are passionate about delivering an extraordinary customer experience at our retail locations throughout Ontario. We are looking for Customer Service Representatives to work between May 5th and September 1, 2025. With your outgoing personality and excellent customer service skills, you will help create a lasting impression for our customers.

If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you'll have a chance to inspire others, reach your full potential, and share your knowledge about wine, beer, ciders, and spirits. You will receive online training, including product knowledge essentials, paid for by the company.

About the Role:

• Serve customers using our POS/Cash system promptly, courteously, and responsibly, ensuring an outstanding customer experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in Customer Experience and Postal Code Survey campaigns
• Receive inventory, replenish stock, face-up products on shelves, and ensure the store is clean, organized, and safe (including cleaning spills and broken bottles)
• Perform job duties that may involve lifting cases up to 40 lbs./18 kg and standing for extended periods

About You:

• Excellent interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum age of 18 years
• Bilingualism (English and French) is a bonus
• Willing to submit to a Criminal Background Check at your own expense prior to employment

Required Availability:

• Friday evenings (5:00 p.m. – close)
• All day Saturday and Sunday (for 4-8 hour shifts)

Long Weekend Availability:

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability:

• Additional weekday shifts (Monday - Thursday) based on store needs
• Schedules posted two weeks in advance; shifts may be available on short notice

Why Join the LCBO?

• Online learning opportunities for growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products, and tickets to events (WorkPerks)
• Contribute to communities across Ontario

Our Commitment:

We foster an inclusive environment where everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and provides employment accommodations as per the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. Please inform us if you require accommodation during the hiring process.

Only shortlisted applicants will be contacted. We appreciate your interest in this opportunity.

Union / Non-Union: Union

About Us

The LCBO (Liquor Control Board of Ontario) is a government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. With over 650 retail stores, catalogues, special order services, and more than 389 LCBO Convenience Outlets, we offer nearly 24,000 products annually from over 80 countries to consumers and licensed establishments.

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