Summer Customer Service Representative

LCBO (Liquor Control Board of Ontario); Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic Customer Service Representatives for the summer season. This role offers a unique opportunity to engage with customers and provide exceptional service in a vibrant retail environment. You'll gain valuable knowledge about various beverages while enjoying online training and professional growth. Join a team that values inclusion and community impact, with flexible scheduling and potential for future employment. If you have a passion for customer service and a friendly demeanor, this is the perfect opportunity for you!

Benefits

Online Learning

Employee Family and Assistance Program

Discounted Services and Products

Future Employment Opportunities

Qualifications

• Engaging personality with a passion for customer service.
• Must be eligible to work in Canada and 18 years or older.

Responsibilities

• Serve customers using the POS system to ensure an outstanding experience.
• Receive inventory, replenish stock, and maintain store cleanliness.

Skills

Customer Service

Interpersonal Skills

Bilingualism (English and French)

Education

High School Diploma

Tools

POS/Cash System

Job description

Summer Customer Service Representative page is loaded

Summer Customer Service Representative

Apply remote type Retail (Stores) locations St. Catharines, Ontario time type Part time posted on Posted 30+ Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply) job requisition id JR00000023648

Location Address:

189 King Street East, St. Catharines

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for our retail locations throughout Ontario. We are looking for Customer Service Representatives to work from May 5th to September 1, 2025. With your outgoing personality and excellent customer service, together we will build a lasting impression that our customers will take with them … along with their purchase.

If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you'll have a chance to inspire others, reach your full potential, and share your knowledge with our customers.

Learn more about wine, beer, ciders, and spirits than you ever imagined as you get paid for online training, including product knowledge essentials.

About the Role:

• Serve customers using our POS/Cash system, promptly, courteously, and responsibly, ensuring an outstanding customer experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in the Customer Experience and Postal Code Survey campaigns
• Receive inventory, replenish stock, face-up products on shelves, and ensure our store is clean, organized, and safe for all (clean up spills and broken bottles)
• Perform job duties that occasionally involve repeatedly lifting cases varying in size and weight (up to 40 lbs./18 kg), while standing continuously

About You:

• Phenomenal interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum of 18 years of age
• Bilingualism (English and French) is a bonus
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO.

Required Availability:

• Friday (5:00 p.m. – Close)
• Saturday and Sunday (available all day for a 4 - 8 hour shift)

Long Weekend:

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability:

• Additional work is available during the week (Monday - Thursday) based on each store's operational requirements
• Schedules are posted two weeks in advance and on occasion, shifts are available on short notice

Why Join the LCBO?

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products, and tickets to sporting and entertainment events (WorkPerks)
• You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

We appreciate your curiosity about this employment opportunity. Only those applicants under consideration will be contacted.

Union / Non-Union:

Union

Similar Jobs (3)

Summer Customer Service Representative

remote type Retail (Stores) locations St. Catharines, Ontario time type Part time posted on Posted 30+ Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply)

Summer Customer Service Representative

remote type Retail (Stores) locations St. Catharines, Ontario time type Part time posted on Posted 30+ Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply)

Summer Customer Service Representative

remote type Retail (Stores) locations St. Catharines, Ontario time type Part time posted on Posted 30+ Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply)

About Us

The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services, and more than 389 LCBO Convenience Outlets (LCOs), which provide cost-effective, convenient, and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries.

Location Search:
For job searches in a specific location, please use the search field on the careers site.