Summer Customer Service Representative

LCBO (Liquor Control Board of Ontario); Waterloo; On-site; CAD 30,000 - 60,000; Part time

Job summary

Ein etabliertes Unternehmen sucht leidenschaftliche Kundenservice-Mitarbeiter, die bereit sind, eine außergewöhnliche Erfahrung zu bieten. In dieser spannenden Rolle haben Sie die Möglichkeit, Ihre zwischenmenschlichen Fähigkeiten einzusetzen und Kunden über eine Vielzahl von Produkten zu informieren. Sie profitieren von Online-Schulungen, die Ihnen helfen, Ihr Wissen über Wein, Bier und Spirituosen zu erweitern. Wenn Sie ein Teamplayer sind, der gerne in einem dynamischen Umfeld arbeitet, dann ist dies die perfekte Gelegenheit für Sie, um Teil eines engagierten Teams zu werden und einen positiven Einfluss auf die Gemeinschaft zu haben.

Benefits

Online-Lernmöglichkeiten

Zukunftige Beschäftigungsmöglichkeiten

Mitarbeiterhilfeprogramm (TELUS Health)

Rabatte auf Produkte und Veranstaltungen

Qualifications

• Erfahrung im Kundenservice mit einem Fokus auf außergewöhnliche Kundenerlebnisse.
• Bilingualität in Englisch und Französisch ist von Vorteil.

Responsibilities

• Bedienen von Kunden an der Kasse und Gewährleistung eines hervorragenden Kundenerlebnisses.
• Inventar empfangen, Regale auffüllen und für Sauberkeit im Geschäft sorgen.

Skills

Kundenservice

Interpersonelle Fähigkeiten

Bilingualität (Englisch und Französisch)

Education

Mindestalter 18 Jahre

Gültiger SIN, Studenten- oder Arbeitsgenehmigung

Tools

POS/Cash System

Job description

Summer Customer Service Representative page is loaded

Summer Customer Service Representative

Apply remote type Retail (Stores) locations Waterloo, Ontario time type Part time posted on Posted 30+ Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply) job requisition id JR00000024059

Location Address:

450 Columbia St West, Waterloo

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit!Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer Service Representatives to work betweenMay 5th and September 1, 2025. With your outgoing personality and excellent customer service, together we will build a lasting impression that our customers will take with them … along with their purchase.

If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you'll have a chance to inspire others, reach your full potential and share your knowledge with our customers.

Learn more about wine, beer, ciders and spirits than you ever imagined as you get paid for online training, including product knowledge essentials.

About the Role:

• Serve customers using our POS/Cash system, promptly, courteously and responsibly, ensuring an outstanding customer experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in the Customer Experience and Postal Code Survey campaigns
• Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
• Perform job duties that occasionally involve repeatedly lifting cases varying in size and weight (up to 40 lbs./18 kg), while standing continuously

About You:

• Phenomenal interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum of 18 years of age
• Bilingualism (English and French) is a bonus
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO.

Required Availability

• Friday (5:00 p.m. – Close)
• Saturday and Sunday (available all day for a 4 - 8 hour shift)

Long Weekend

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability

• Additional work is available during the week (Monday - Thursday) based on each store's operational requirements
• Schedules are posted two weeks in advance and on occasion, shifts are available on short notice

Why Join the LCBO?

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
• You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

We appreciate your curiosity about this employment opportunity. Only those applicants under consideration will be contacted.

Union / Non-Union:

Union

About Us

The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs), which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries.

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