Summer Customer Service Representative

LCBO (Liquor Control Board of Ontario); Ontario; On-site; Part time

Job summary

LCBO seeks a Summer Customer Service Representative for retail locations in Ontario. The role includes serving customers, assisting with inventory, and promoting sustainability efforts during the busy summer season. Applicants should possess strong interpersonal skills, be eligible to work in Canada, and demonstrate a passion for customer service. Join us to enhance customer experiences and learn about various products while enjoying supportive employment opportunities.

Benefits

Online learning for career growth

Discounted services and products

Employee Family and Assistance Program

Qualifications

• Must be eligible to work in Canada (valid SIN, Student or Work Permit).
• Minimum of 18 years of age.
• Agree to submit to a Criminal Background Check.

Responsibilities

• Serve customers using our POS/Cash system promptly and courteously.
• Receive inventory and replenish stock.
• Participate in Customer Experience and Postal Code Survey campaigns.

Skills

Interpersonal skills

Customer service

Bilingualism (English and French)

Job description

Summer Customer Service Representative page is loaded

Summer Customer Service Representative

Apply remote type Retail (Stores) locations Marathon, Ontario time type Part time posted on Posted 12 Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply) job requisition id JR00000023718

Location Address:

Suite 1 - 1C Ontario Street, Marathon

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit!Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer Service Representatives to work betweenMay 5th and September 1, 2025. With your outgoing personality and excellent customer service, together we will build a lasting impression that our customers will take with them … along with their purchase.

If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you'll have a chance to inspire others, reach your full potential and share your knowledge with our customers.

Learn more about wine, beer, ciders and spirits than you ever imagined as you get paid for online training, including product knowledge essentials.

About the Role:

• Serve customers using our POS/Cash system, promptly, courteously and responsibly, ensuring an outstanding customer experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in the Customer Experience and Postal Code Survey campaigns
• Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
• Perform job duties that occasionally involve repeatedly lifting cases varying in size and weight (up to 40 lbs./18 kg), while standing continuously

About You:

• Phenomenal interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum of 18 years of age
• Bilingualism (English and French) is a bonus
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO.

Required Availability

• Friday (5:00 p.m. – Close)
• Saturday and Sunday (available all day for a 4 - 8 hour shift)

Long Weekend

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability

• Additional work is available during the week (Monday - Thursday) based on each store's operational requirements
• Schedules are posted two weeks in advance and on occasion, shifts are available on short notice

Why Join the LCBO?

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
• You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

We appreciate your curiosity about this employment opportunity. Only those applicants under consideration will be contacted.

Union / Non-Union:

Union

About Us

The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs), which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries.

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