Student, Relationship Management (French)

FCC / FAC; Drummondville; Hybrid; CAD 41,000 - 58,000; Part time

Benefits offered by this job

Hybrid work options

Job summary

FCC is offering a 4-month student placement in Canada’s agriculture and financing sector. As a Relationship Management student employee, you’ll assist with onboarding, administration and customer support while closely working with RMAs and Relationship Managers to ensure smooth service delivery.

You’ll gain exposure to financing operations, customer engagement and portfolio support, developing skills in documentation, process efficiency and digital adoption during peak workloads.

Qualifications

• Currently enrolled in a degree, diploma or certificate program in administration, business, commerce, agriculture, agricultural finance, economics, management or a related field
• Strong interpersonal, communication and relationship-building skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and work effectively in a collaborative team environment
• Customer service mindset and eagerness to learn

Responsibilities

• Support customer onboarding and lending intake activities, including collecting and reviewing required documentation
• Assist RMAs and Relationship Managers with administrative tasks, customer communications and follow-up activities
• Maintain accurate document retention, document uploading and records management processes
• Provide customer support and help ensure customers receive timely and professional service
• Support portfolio management activities, customer profile maintenance and digital adoption initiatives
• Assist with prospecting, marketing initiatives, community engagement activities and other operational support tasks that enhance team capacity and customer experience

Skills

Relationship management

Customer onboarding

Administrative support

Communication skills

Team collaboration

Education

Degree program in administration/business/agriculture/finance

Job description

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
• Growth: Learning and development opportunities to help you thrive
• Hybrid work options

Closing Date (MM/DD/YYYY)

10/27/2026

Worker Type

Student (Fixed Term)

Language(s) Required

French

Term Duration (in Months)

4

Salary : $40,950 - $58,020

Summer Placement Duration : May to August 2027

How You’ll Make An Impact

As a Relationship Management student employee, you’ll support Relationship Management Associates (RMAs) and Relationship Managers through customer onboarding, administrative activities, customer support and portfolio support tasks. Your work will help maintain service levels, support operational efficiency, and allow RMAs and Relationship Managers to focus on proactive customer engagement, renewals, customer profile maintenance, digital adoption initiatives and business development opportunities.

You’ll be part of FCC’s Financing team, working closely with RMAs, Relationship Managers and customers to deliver a positive customer experience while supporting business continuity during peak workloads. This role also provides valuable exposure to careers in Financing and Relationship Management.

If you’re organized, customer-focused, enjoy working in a fast-paced environment and are eager to gain hands‑on experience in financing, administration, agriculture or customer service, this could be the role for you.

What You'll Do

• Support customer onboarding and lending intake activities, including collecting and reviewing required documentation
• Assist RMAs and Relationship Managers with administrative tasks, customer communications and follow-up activities
• Maintain accurate document retention, document uploading and records management processes
• Provide customer support and help ensure customers receive timely and professional service
• Support portfolio management activities, customer profile maintenance and digital adoption initiatives
• Assist with prospecting, marketing initiatives, community engagement activities and other operational support tasks that enhance team capacity and customer experience

Required Qualifications

What you’ll bring to the team

• Currently enrolled in a degree, diploma or certificate program in administration, business, commerce, agriculture, agricultural finance, economics, management or a related field
• Strong interpersonal, communication and relationship-building skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and work effectively in a collaborative team environment
• Customer service mindset and eagerness to learn

Preferred Qualifications

• Interest in agricultural finance, business financing or relationship management
• Experience in customer service, administration, sales or business support roles
• Knowledge of lending, documentation, records management or portfolio support processes
• Bilingualism (English and French) is an asset

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women