Student, Relationship Management (French)

FCC / FAC; Sherbrooke; Hybrid; CAD 41,000 - 58,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

FCC, a federal Crown corporation focused on Canadian agriculture, invites students for a 4-month summer placement in the Financing team. You will support Relationship Management Associates and Relationship Managers with onboarding, administration, customer support and portfolio tasks, helping maintain service levels during peak workloads.

Ideal candidates are organized, customer-focused and eager to gain hands-on experience in financing, administration, agriculture or customer service.

Qualifications

• Interest in agricultural finance or relationship management.
• Experience in customer service, administration or sales support.
• Bilingual English and French is an asset.

Responsibilities

• Support customer onboarding and lending intake activities, including collecting and reviewing documents.
• Assist RMAs and Relationship Managers with administrative tasks and client communications.
• Maintain document retention and records management processes.
• Provide customer support to ensure timely and professional service.
• Support portfolio management activities and digital adoption initiatives.
• Assist with prospecting, marketing, community engagement and related tasks.

Skills

Customer service

Relationship management

Administration

Lending basics

Team collaboration

Education

Pursuing degree in business/finance/agriculture

Job description

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.
Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
• Growth: Learning and development opportunities to help you thrive
• Hybrid work options

Closing Date

10/27/2026

Worker Type

Student (Fixed Term)

Language(s) Required

French

Term Duration (in Months)

4

Salary

Salary : $40,950 - $58,020

Summer Placement Duration

May to August 2027

How You’ll Make An Impact

As a Relationship Management student employee, you’ll support Relationship Management Associates (RMAs) and Relationship Managers through customer onboarding, administrative activities, customer support and portfolio support tasks. Your work will help maintain service levels, support operational efficiency, and allow RMAs and Relationship Managers to focus on proactive customer engagement, renewals, customer profile maintenance, digital adoption initiatives and business development opportunities.

You’ll be part of FCC’s Financing team, working closely with RMAs, Relationship Managers and customers to deliver a positive customer experience while supporting business continuity during peak workloads. This role also provides valuable exposure to careers in Financing and Relationship Management.

If you’re organized, customer-focused, enjoy working in a fast-paced environment and are eager to gain hands‑on experience in financing, administration, agriculture or customer service, this could be the role for you.

What You'll Do

• Support customer onboarding and lending intake activities, including collecting and reviewing required documentation
• Assist RMAs and Relationship Managers with administrative tasks, customer communications and follow-up activities
• Maintain accurate document retention, document uploading and records management processes
• Provide customer support and help ensure customers receive timely and professional service
• Support portfolio management activities, customer profile maintenance and digital adoption initiatives
• Assist with prospecting, marketing initiatives, community engagement activities and other operational support tasks that enhance team capacity and customer experience

Preferred Qualifications

• Interest in agricultural finance, business financing or relationship management
• Experience in customer service, administration, sales or business support roles
• Knowledge of lending, documentation, records management or portfolio support processes
• Bilingualism (English and French) is an asset

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.