Student Outreach Assistant, Digital Engagement (Student Casual)

MacEwan University; Edmonton; On-site; CAD 23,000 - 34,000; Part time

Job summary

MacEwan University is seeking a Student Outreach Assistant, Digital Engagement for a casual on-campus role within Student Life. You will help share the student experience through authentic, engaging content across our platforms and events.

You will support peer-to-peer digital engagement, draft posts, monitor spaces, and collaborate with staff to promote events and services while fostering an inclusive online student community.

Qualifications

• Strong written communication and the ability to engage peers clearly.
• Ability to follow guidelines and escalate issues when needed.
• Professional and respectful online/offline presence.
• Confidence representing Student Life at events.
• Willingness to learn new digital tools and platforms.

Responsibilities

• Monitor Student Life digital spaces and campus feeds.
• Draft and publish student-focused posts promoting events, services, and deadlines.
• Respond to routine student questions using approved messaging and guidelines.
• Encourage student participation through polls and engagement activities.
• Review user-generated content and escalate concerns to Student Life staff.
• Create digital graphics using Canva.
• Draft captions and short-form content aligned with branding.
• Collaborate with Student Life staff to brainstorm content ideas.
• Adapt content for different platforms while maintaining a student-centered tone.
• Attend select Student Life events to capture photos/videos and share approved content.

Skills

Written communication

Judgment

Professional conduct

Public speaking

Independent work

Willingness to learn digital tools

Education

MacEwan University student, 18 credits completed

GPA 2.70

Experience creating social media content

Experience with Microsoft & Google apps

Familiarity with Canva/Instagram

Equivalent education/experience considered

Tools

Canva

Instagram

Microsoft Office

Google Apps

Job description

Student Outreach Assistant, Digital Engagement (Student Casual)

Student Life

Competition No. 26.08.197

Category

Closing Date

Student Casual (less than 35 hours per week) MSU Band A (Steps 1-8): $16.845 - $24.515 per hour. A review of applications will begin September 14, 2026, and will continue until a suitable candidate is found.

About Us

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate university offers 55 programs to more than 20,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

MacEwan University is seeking a Student Outreach Assistant, Digital Engagement for a casual opportunity with our Student Life department.

We are looking for a student who is enthusiastic about being a positive peer representative of Student Life and helping share the student experience through authentic, engaging content.

In this role, you will support peer-to-peer digital engagement for Student Life platforms and social media channels. Working under the guidance of Student Life staff, you will assist with content creation, moderation, and promotion of events and services, helping foster a welcoming, inclusive, and engaging online student community. This position is designed to elevate authentic student voice and provide meaningful, hands‑on experience in digital engagement and campus communications.

Key responsibilities include:

• Monitoring Student Life digital spaces and campus feeds;
• Drafting and publishing student-focused posts promoting events, services, and deadlines;
• Responding to routine student questions using approved messaging and guidelines;
• Encouraging student participation through polls, prompts, and engagement activities;
• Reviewing user-generated content and escalating concerns to Student Life staff;
• Creating digital graphics and visual content using Canva;
• Drafting captions and short‑form content aligned with Student Life branding for approval;
• Collaborating with Student Life staff to brainstorm student-focused content ideas;
• Adapting content for different platforms while maintaining a student-centered tone; and
• Attending select Student Life events to capture photos/short videos and sharing approved content during or after events.

Skills

You will have:

• Strong written communication skills, with the ability to communicate clearly and appropriately with peers;
• Sound judgment in following guidelines and escalating issues when needed;
• A professional and respectful approach when engaging with students in person and online;
• The confidence to speak with groups and represent Student Life at events and activities;
• The ability to work independently while following instructions and established procedures; and
• The willingness to learn and adapt to new digital tools, platforms, and technologies.

Qualifications

• Currently enrolled as a full‑time student at MacEwan University, with a minimum of 18 credits completed in program of study.
• Must be in good academic standing with a minimum of 2.70 GPA.
• Experience creating content for social media.
• Experience using Microsoft and Google applications for everyday academic or project work.
• Familiarity with social media platforms or simple graphic design tools such as Instagram and Canva.
• A natural presence in front of the camera would be considered an asset.
• An equivalent combination of education and experience may be considered.

Position Requirements

• This position is on campus only.

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

This position is included under the MacEwan Staff Union Collective Agreement.

MacEwan University is committed to fostering the principles of equity, diversity, and inclusion within our community, and we are dedicated to removing barriers that have been historically encountered and are currently experienced by some members of our society. We welcome and encourage applications from Indigenous peoples, racialized persons, visible minorities, women, persons with disabilities, sexual and gender minorities, and members of all equity‑deserving groups. We believe that the diversity of our students, staff, and faculty serves as a strength of our institution and benefit to society. We are committed to ensuring full and inclusive participation for all in our community.

Accessibility Statement

We strive to provide an inclusive and barrier‑free work environment, beginning with the hiring process. If you require accommodation, we want to ensure you have the support you need to showcase your abilities. Please contact [e-mail] and we will support you to the best of our ability.

Personal Information Collection Notification
The personal information collected through MacEwan University’s application for employment and is used to determine your qualifications for employment. If your application progresses to the next stage of the hiring process, this information may be shared with non‑HR members of the hiring committee and interview panel. This collection is authorized by section 4(c) of the Protection of Privacy Act. For questions about the collection of personal information, contact Human Resources at [e-mail] or phone [phone].