Strategic Workday Reporting & Service Delivery Analyst

The Salvation Army International

Toronto

Hybrid

CAD 85,000 - 128,000

Full time

5 days ago

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Job summary

The Salvation Army is seeking a Workday Reporting Specialist & Service Delivery Data Analyst to provide trusted HR and service-delivery data, enabling informed decisions across Canada. You will develop reporting, analytics, governance, and data quality processes across Workday, ServiceNow, and other HR systems to ensure data integrity and health.

You will translate workforce data into actionable insights, support workforce planning, and deliver executive reporting while collaborating with HR

Qualifications

University degree in computer science or equivalent.
Workday reporting and dashboards: 3–5 years of hands-on experience.
Experience with data governance in multi-system environments.
Advanced Excel, Word, and PowerPoint for analysis and presentations.
Agile experience and cross-functional collaboration.

Responsibilities

Develop HR reporting governance, standards, and best practices.
Manage ServiceNow reporting queue and deliver Workday reports and data extracts.
Lead HR data audits and data quality initiatives.
Establish governance processes for data integrity and system health.
Design dashboards to improve data accessibility and self-service.
Create complex Workday reports and dashboards to meet business needs.
Analyze workforce data to identify trends, risks, and opportunities.
Collaborate with HR partners and auditors to deliver data-driven solutions.