Strategic Technical Solutions Manager - Canada

Apple Inc.; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Strategic Technical Solutions Manager to lead innovative consulting teams in the enterprise and education sectors. This role requires a dynamic leader with over 10 years of technology sales experience and a deep understanding of the sales processes. You will engage with executive decision-makers, influence business transformations, and ensure customer satisfaction through strategic insights and strong relationships. If you are passionate about technology and eager to drive growth in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 10+ years in technology sales or solution-based selling.
• Solid IT knowledge in enterprise and education institutions.
• Ability to build and maintain customer relationships.

Responsibilities

• Lead Enterprise and Education Technical Consulting teams.
• Engage with Direct Account customers to ensure satisfaction.
• Influence business transformation through strategic insights.

Skills

Technology Sales

Solution-Based Selling

Technical Consulting

Customer Relationship Management

Presentation Skills

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Engineering

Tools

Collaboration Technologies

Wi-Fi Solutions

Client Management Solutions

Business Security Technologies

Job description

Strategic Technical Solutions Manager - Canada

Toronto, Ontario, Canada Sales and Business Development

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Description

In this role, you will:- Build and lead great Enterprise and Education Technical Consulting teams providing pre-sales support to our Direct Accounts and Channel Partners.- Assemble the right people, motivate, enable them with the right tools, and support their technical expertise development.- Build, lead, and leverage valued interactions and relationships with executive decision-makers, shaping conversations that align Apple’s value proposition with the evolving needs of enterprise and education markets in Canada.- Influence the broader business and technology landscape through thought leadership, public speaking, and strategic engagements with education institutions, professional associations, and government entities.- Articulate strategic insights, challenge conventional thinking, and build executive-level relationships to ensure Apple remains a trusted partner in business transformation.- Align the Technical Consultant team closely to the Sales team and Enterprise / Education account plans.- Mobilize resources for growth and delivery.- Engage with Direct Account customers and follow through to ensure all commitments are met and problems addressed.- Ensure the Technical Consultant team deeply understands their accounts’ enterprise architecture and technical ambitions, and is seen as a trusted advisor to maximize sales revenue and ensure customer satisfaction.

Minimum Qualifications

• 10+ years of experience in technology sales, solution-based selling, or similar role leading teams to drive business growth
• Deep understanding of the sales processes, and how the Technical Consulting team can impact results
• Ability to proactively build rapport, credibility, influence, and drive results throughout an organization at all levels, across many functions in a highly matrixed organization
• Solid IT knowledge in the areas of enterprise and/or education institutions, collaboration, Wi-Fi, client management solutions, and business security technologies for iOS, macOS, and competing platforms
• Possess excellent presentation and partner leadership skills
• Ability to build, maintain, and strengthen customer relationships
• Bachelor’s degree in computer science or engineering or equivalent experience

Preferred Qualifications

• Proven experience leading teams, either as a manager or in a peer leadership role preferred
• Passion for Apple technology and knowledge of Apple products and solutions
• Strategic thought leader with broad scale understanding of the challenges and opportunities facing enterprise and/or education institutions and experience with how technology can help address these challenges
• Ability to succeed through ambiguity as business needs evolve in the market
• Background driving performance across a large region, country, or functional area is highly preferred
• Highest level of integrity, honesty, and accountability in all that you do, every day
• Familiarity with Apple’s Ecosystem and the advantages they bring to large organizations demonstrating mobility for workflow and business transformation.

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