Strategic Risk & Compliance Lead - Audit & Policy

IntouchCX; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Job summary

IntouchCX is seeking a Manager of Compliance & Risk to oversee adherence to external legislation and internal policies. The role includes supervising staff, reviewing client contracts for compliance, and supporting audits.

We are looking for a candidate with a degree in Business Administration or Finance and 2–3 years in audit or compliance, plus supervisory experience. The position requires strong communication, analytical, and organizational skills, with occasional travel.

Qualifications

• Post-secondary degree in Business Administration or Finance.
• 1–2 years experience in a supervisory position.
• 2–3 years experience in an audit or compliance function.
• Experience working with internal and external contacts.

Responsibilities

• Supervise and mentor staff to complete assigned projects and tasks within given timelines
• Ensure that client-partner contracts are being reviewed to meet necessary compliance requirements
• Assure audits are being completed and appropriately reported as required by government legislature
• Work alongside other departments to assess operational risks on a regular basis
• Identify what controls need to be implemented to mitigate risks, while monitoring controls to track effectiveness
• Ensure compliance with the company’s policies and procedures
• Provide insight and recommendations for process improvements that are identified during compliance reviews
• Assist external auditors by providing required documentation as requested
• Support and complete other related projects as needed

Skills

Strong communication

Excellent writing

Analytical thinking

Problem solving

Research skills

Organizational skills

Time management

Project management

Adaptability

Travel readiness

Education

Post-secondary degree in Business Administration or Finance

Job description

IntouchCX is seeking a Manager of Compliance & Risk to oversee adherence to external legislation and internal policies. The role includes supervising staff, reviewing client contracts for compliance, and supporting audits.

We are looking for a candidate with a degree in Business Administration or Finance and 2–3 years in audit or compliance, plus supervisory experience. The position requires strong communication, analytical, and organizational skills, with occasional travel.