Strategic OEM Accounts Manager

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Toronto; Remote; CAD 110,000 - 120,000; Full time

Job summary

CDK Global is seeking an Account Manager for its OEM program. The role focuses on development, retention, and growth of strategic OEM initiatives, coordinating with internal teams to ensure successful delivery of programs and client satisfaction.

Responsibilities include forecasting, invoicing, contract changes, training, and go-to-market support. Ideal candidates bring 5–10 years of software program management and strong MS Office skills, with experience in automotive dealership workflows.

Qualifications

• 5-10 years software project, program, and/or engagement management.
• 5+ years external client relationship management with demonstrated ability to manage requirements, expectations, and deliverables.
• Knowledgeable about automotive retail solutions and workflows.

Responsibilities

• Manage OEM program service delivery tied to the agreed upon statement of work.
• Organize quarterly business updates and weekly program update meetings.
• Collaborate with Director of Sales on financial modeling and monthly/annual deliverables.
• Interface with client and internal contract teams for buy-sells, conversions, terminations.
• Support cross-functional teams to ensure program success and renewals.
• Provide program dashboards for status and performance.

Skills

Client relationship management

Program management

Automotive industry knowledge

Financial modeling

Cross-functional collaboration

Education

Bachelor’s degree or equivalent experience

Tools

MS Word

MS Excel

MS Project

Visio

Job description

CDK Global is seeking an Account Manager for its OEM program. The role focuses on development, retention, and growth of strategic OEM initiatives, coordinating with internal teams to ensure successful delivery of programs and client satisfaction.

Responsibilities include forecasting, invoicing, contract changes, training, and go-to-market support. Ideal candidates bring 5–10 years of software program management and strong MS Office skills, with experience in automotive dealership workflows.