Strategic Communications Partner (12-Month Temp)

Relevance; Rimouski; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

Flexible vacation

Pension plan

Group insurance

Job summary

The Communications Advisor at CAISSE DE RIMOUSKI is a temporary 12-month position supporting caisse managers in selecting, applying and implementing communications solutions, practices and tools.

You will develop annual plans, advise managers, monitor service quality, manage social media, coordinate events and help produce the annual report, while ensuring Desjardins’ brand and values are upheld in all member interactions.

Qualifications

• Bachelor's degree in a related field.
• Minimum of one year of relevant experience.
• Other combinations of qualifications and relevant experience may be considered.
• Knowledge of French, both spoken and written.
• Knowledge of Desjardins products and services and related networks.
• Knowledge of the external environment.
• Knowledge of communication and advertising methods and resources.
• Understanding of the philosophy of financial services cooperatives.
• Knowledge of policies, standards and ethics governing caisse operations.
• Knowledge of service standards.
• Familiarity with the democratic structure of caisses and Desjardins Group.

Responsibilities

• Develop the annual communications activities plan within the allocated budget.
• Advise managers on communication activities for client segments and organize activities.
• Uphold a positive image of the caisse and Desjardins Group; monitor service quality via surveys and complaints.
• Analyze sponsorship and fundraising requests and contribute to follow-ups and reports.
• Analyze and select communication methods for members and clients; produce information for local/internal media.
• Support caisse representatives in maintaining business relationships and help organize events.
• Manage social media by writing posts and monitoring comments for relevance and tone.
• Identify needs and follow ad placement guidelines with partners.
• Follow merchandising proposals and organize the production of promotional materials.
• Coordinate logistics for caisse events and oversee the annual report production.

Skills

Action oriented

Business insight

Customer focus

Interpersonal savvy

Nimble learning

Education

Bachelor's degree in a related field

Job description

The Communications Advisor at CAISSE DE RIMOUSKI is a temporary 12-month position supporting caisse managers in selecting, applying and implementing communications solutions, practices and tools.

You will develop annual plans, advise managers, monitor service quality, manage social media, coordinate events and help produce the annual report, while ensuring Desjardins’ brand and values are upheld in all member interactions.