Communications Advisor

Desjardins Technology Group; Montreal (administrative region); On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Group is seeking a Communications Advisor to support caisse managers in creating and executing communications strategies, tools and programs. You will help develop annual plans, advise on solutions, and monitor outcomes across internal and external channels.

The role includes sponsorship management, event organization, media outreach and social media moderation to maintain a strong, compliant public image. Bachelors degree required and French proficiency is essential.

Qualifications

• Bachelor's degree in a related field.
• Advanced proficiency of French (written and spoken).
• 2+ years of relevant experience preferred.

Responsibilities

• Develop caisse's annual communications activities plan within budget.
• Advise on communications solutions, programs and tools.
• Support internal and external communications action plan.
• Monitor service quality and manage stakeholder communications.
• Oversee sponsorships, donations, and subscriptions processes.
• Organize caisse events and prepare speeches and annual report.
• Evaluate communication vehicles and produce varied information for media and internal use.
• Support community relationships and organize events for clients and organizations.
• Moderate social media content and manage engagement.

Education

Bachelor's degree in a related field

Job description

The incumbent supports and advises caisse managers in developing, improving and implementing communications solutions, practices, programs and tools. More specifically, you will be required to:

• Develop the caisse's annual communication activities plan based on the allocated budget. Provide recommendations to managers regarding strategies and communication activities targeting various clienteles, community organizations, officers and employees in order to meet their needs for visibility and raise their appeal. Assist managers in carrying out these activities
• Advise managers in developing, improving and implementing communications solutions, programs and tools
• Assist in developing, monitoring and implementing the communications action plan (internal and external), in line with Desjardins Group's targeted results and strategic orientations
• Maintain the caisse's and Desjardins Group's positive image by identifying potential risk and inform the caisse's general management and the various partners involved. Monitor activities related to service quality for members and customers (e.g. surveys, processing complaints)
• Receive, assess, and recommend sponsorship requests, donations and subscriptions and perform ensuing follow-up activities regarding the level of funding granted. Assist the manager in negotiating sponsorship, donation, and subscription agreements. Assist in producing the caisse's social responsibility report
• Oversee the organization of various caisse events, including logistics and the writing of speeches (e.g. annual general meetings, special meetings) and produce the annual report
• Analyze, select and ensure the quality of communication vehicles intended for members and customers (e.g. letters, mass mailings). Produce and disseminate a variety of information (e.g. intended for local newspapers as well as internal communications)
• Support caisse representatives in maintaining business relationships with various clienteles and community organizations. Assist with organizing events for customers and community organizations (e.g. information sessions, conferences, school caisse activities)
• Moderate social media communities: draft informational content for publication (e.g. advertising, video) and ensure the overall relevance and coherence of comments and interactions
• Identify needs and perform follow-up activities regarding ad placement mandates in collaboration with the various involved partners. Follow up on Desjardins Group merchandising proposals (e.g. ordering promotional material for all caisse sites, posters)

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Advanced proficiency of French, both spoken and written

• Action oriented
• Communicates effectively
• Customer Focus
• Differences
• Interpersonal Savvy
• Nimble learning
• Plans and aligns

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family
Communications (FG)