Strategic Cloud & AI Solutions Manager

Amazon

Ottawa

On-site

CAD 100,000 - 167,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Amazon is seeking a Customer Solutions Manager to join the Canadian Federal Public Sector team. You will guide federal departments through cloud adoption and AI transformation, aligning initiatives with measurable outcomes and coordinating with AWS Partners and Professional Services across multi-year programs.

You will travel ~20% and work in English and French to drive modernization and AI-enabled operations for federal missions.

Qualifications

5+ years in enterprise IT, vendor, or programs
3+ years leading large-scale technical programs with outcomes
Experience working with government officials/regulatory bodies
Bachelor's degree or equivalent work experience
Bilingual in French and English

Responsibilities

Lead customer engagements end-to-end across Sales, Support, Solutions Architecture, Professional Services, AWS Partners, and customer teams to deliver measurable outcomes for Canadian federal government organizations.
Develop and execute cloud adoption, migration, and modernization roadmaps aligned with customer milestones.
Identify opportunities for large-scale migrations, modernization, data & analytics, generative AI, and agentic AI that advance federal missions.
Design education programs, AI readiness assessments, governance frameworks, and executive briefings for responsible AI adoption.
Collaborate between account teams, solutions architects, AWS Partners, and Professional Services for cohesive execution.
Develop scalable mechanisms to accelerate adoption across the Canadian Federal Public Sector.