Strategic Client Delivery Director | Fintech

Brim; Toronto; Presencial; CAD 120 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity

Health plan

PTO

Resumo da oferta

Brim Financial is seeking a Director, Project Management & Client Coverage to lead large-scale digital banking and card & payments platform rollouts for enterprise clients. You will own scope, timeline, risk, and cross-functional delivery while maintaining strong client relationships and translating progress into strategic roadmaps.

This is a senior individual contributor role with impact on client outcomes and portfolio growth.

Qualificações

• 5-7+ years across consulting & project management with enterprise relationship management background.
• Skilled at engaging with senior stakeholders and managing complex, large-scale implementations.

Responsabilidades

• Own day-to-day execution of complex, large-scale digital banking, card & payments platform implementations.
• Manage scope, timeline, risk, and cross-functional coordination to deliver on time and provide strong client experience.
• Build and run minimum-viable process for multi-workstream implementation with status cadence and RAID/decision logs.
• Own all client-facing status communications, translating progress into business terms for stakeholders.
• Maintain ownership of open items with the client and internal teams.
• Cover existing clients: grow relationships across a portfolio of banks and fintechs.
• Run the operating cadence for each account: QBRs, roadmap check-ins, prioritization sessions.
• Track portfolio health and translate into read-outs for internal teams and clients; flag risks early.

Conhecimentos

Client relationship management

Stakeholder engagement

Program management

Cross-functional collaboration

Risk management

Descrição da oferta de emprego

Brim Financial is seeking a Director, Project Management & Client Coverage to lead large-scale digital banking and card & payments platform rollouts for enterprise clients. You will own scope, timeline, risk, and cross-functional delivery while maintaining strong client relationships and translating progress into strategic roadmaps.

This is a senior individual contributor role with impact on client outcomes and portfolio growth.