Strategic Account Manager - Global Creative Agency (Hybrid)

VML; Vancouver; Hybrid; CAD 55,000 - 85,000; Full time

Job summary

VML in Vancouver is seeking an Account Manager to oversee client accounts and ensure the successful delivery of marketing initiatives. You will build relationships, lead campaigns across multiple channels, and manage timelines, budgets, and scopes with a client-first mindset.

Collaborating with creative, strategy, media and production teams, you will prepare proposals, performance reports, and strategic recommendations while identifying opportunities for cross-sells and upsells.

Qualifications

• Some experience in account management, ideally in an agency or marketing environment.
• Experience managing campaigns across multiple channels.
• Ability to manage budgets, timelines, and complex projects effectively.
• Experience analyzing campaign performance data and developing actionable insights.
• Strong communication and interpersonal skills.

Responsibilities

• Building and maintaining strong client relationships, acting as a trusted advisor and primary point of contact.
• Leading the development and execution of marketing campaigns, ensuring alignment with client goals and objectives.
• Managing project timelines, budgets, and scopes, delivering exceptional results within agreed parameters.
• Collaborating with internal teams, including creative, strategy, media, and production, to execute projects effectively.
• Preparing and presenting client proposals, performance reports, and strategic recommendations.
• Identifying and pursuing opportunities to grow client accounts, including cross-sells and upsells.

Skills

Account management

Client relationships

Project management

Communication

Strategic thinking

Problem solving

Tools

Asana

Wrike

Job description

VML in Vancouver is seeking an Account Manager to oversee client accounts and ensure the successful delivery of marketing initiatives. You will build relationships, lead campaigns across multiple channels, and manage timelines, budgets, and scopes with a client-first mindset.

Collaborating with creative, strategy, media and production teams, you will prepare proposals, performance reports, and strategic recommendations while identifying opportunities for cross-sells and upsells.