Stores II - Stores, Shipping/Receiving

Women's College Hospital; Toronto; On-site; CAD 38,000 - 62,000; Part time

Job summary

Women’s College Hospital is seeking a casual Stocking/Receiving role in the Stores department. You will scan and replenish stock for Nursing and Clinical areas and respond to supply-related inquiries with strong customer service.

Role includes receiving, organizing, and confirming shipments, with emphasis on safety and accuracy. A high school diploma and 1–2 years’ related experience are required; SAP and scanner experience are assets.

Qualifications

• Completion of high school or recognized equivalent required.
• 1–2 years practical related experience required.
• 1 year SAP experience is asset.
• Experience with Microsoft Access and scanners is asset.
• Ability to lift 30–50 lbs and meet physical demands.
• Excellent verbal and written communication skills.
• Professional behavior per hospital standards.

Responsibilities

• Scan/replenish stock to Nursing, Clinical, and Support areas using handheld scanner.
• Respond to all supply-related calls with strong customer service.
• Monitor cart activity and report deficiencies to Supervisor.
• Rotate stock using FIFO to reduce obsolescence or expiry.
• Ensure supplies from Distribution Centre are consolidated for delivery.
• Check packing slips and discrepancies before stocking.
• Organize and return empty carts, skids and totes to Stores.
• Exercise safe handling/transport of goods in compliance with OHSA.

Skills

Customer service

Communication

Problem solving

Organizational skills

Multi-tasking

Safety awareness

Education

High school diploma

Tools

SAP

Microsoft Access

Handheld scanner

Lift trucks

Job description

This is Casual opportunity in the Stores, Shipping/Receiving Department.

Type: Replacement

Job Description

Stocking

• Responsible for the scanning/replenishment of stock materials to Nursing, Clinical, and Support Areas using a handheld scanner on designated days.
• The Stockperson will respond to all supply related calls from customers, with a focused response to demonstrate good customer service practices.
• Monitors cart activity and reports deficiencies to Supervisor, e.g. missing barcodes, rapidly depleting quotas, items received in error or short shipments.
• Maintains clean, organized and properly labeled carts.
• Ensures stock is rotated, to reduce potential of obsolesces or expiry, using the first-in/first-out method of stock rotation.
• Transfers stock between carts to ensure no empty bins (i.e. “stockouts”), reports same to Supervisor.
• Responsible for ensuring supplies received from the Distribution Centre are correctly consolidated prior to delivery to the units for maximum efficiency.
• Checks DC packing slip; confirming quantities received against quantities ordered and checks for discrepancies, shortages, over-shipments or damaged goods, prior to putting them away.
• Ensures empty carts, skids and totes are returned to Stores for return to the Distribution Centre, including removing any waste.
• Exercises safe handling/transport of goods throughout the hospital in compliance with the Occupational Health and Safety Act and applicable Hospital policies and procedures.

Receiving

• Coordinates and delivers goods and materials to customers in a timely manner in compliance with the Occupational Health and Safety Act and applicable Hospital policies and procedures.
• Coordinates shipments that are sensitive and/or shipments requiring special attention, ensuring all perishable or sensitive deliveries are delivered upon receipt.
• Enters receipt of goods into SAP within 24 to 48 hours upon receiving goods at the dock.
• Delivers orders shipped from the Plexxus Distribution Centre to the units for replenishment of the supply carts.
• Organizes the dock.
• Answers phone calls and assists customers.
• Monitors and controls visitor access into the building/facility for security purposes, safely directs reversing trucks into the receiving dock and ensures they are safely parked.
• Works closely with purchasing agents, end-users and vendors to exchange information and ensure the smooth delivery of shipments.

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

• Completion of high school or recognized equivalent required.
• One to two (1-2) years practical and related experience required.
• One (1) year of experience using SAP application is considered an asset.
• Experience with Microsoft Access and scanners is considered an asset.
• Ability to meet the physical demands of the job including: lifting totes, lifting products to stock onto shelves above head, pulling heavy carts, continuous standing and walking; ability to lift 30 to 50 lbs.
• Ability to use equipment common to the work being performed such as computerized inventory system, scanner, photocopier, telephone, lift trucks, tow motor etc.
• Excellent verbal and written communication skills required.
• Ability to exercise initiative and good judgment with the ability to multi-task.
• Effective organizational, interpersonal, and communication skills.
• Demonstrated problem solving and resolution skills.
• Knowledge of medical product terminology and basic math skills.
• May be required to work at multiple areas as well as rotating shifts in emergency situations.
• Proven ability to attend work on a regular basis.
• Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.