Store Technical Service Representative (Full Time)

Best Buy Canada; Calgary; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Benefits

Flexible schedules

Training & certifications

Job summary

Best Buy Canada in Calgary is hiring a store technical service representative to provide practical tech support to customers, diagnose issues, and propose clear solutions. You’ll help customers set up devices, repair common problems, and share your passion for technology.

Join a team that prioritizes customer experience, safety, and a fun work environment, with training to grow your skills and opportunities to earn certifications while delivering outstanding service.

Qualifications

• Enthusiasm to support and assist customers.
• 6+ months’ experience in a similar role.
• Flexibility to adapt to dynamic situations in a fast-paced environment.
• A commitment to maintaining a safe and fun working environment.
• Excellent communication skills.

Responsibilities

• Create an amazing customer experience.
• Assist customers with computer setup, diagnostics, and repairs.
• Share your passion for tech and your product knowledge.

Skills

Customer service

Communication

Tech enthusiasm

Job description

You’ll love it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a store technical service representative.

What you’ll do as a store technical service representative:

• Create an amazing customer experience

• Assist customers with computer setup, diagnostics, and repairs

• Share your passion for tech and your product knowledge

What we’re looking for:

• Enthusiasm to support and assist our customers

• 6+ months’ experience in a similar role

• Flexibility to adapt to dynamic situations in a fast-paced environment

• A commitment to maintaining a safe and fun working environment

• Excellent communication skills

Why you’ll love it here:

• Employee discounts on awesome tech

• Competitive compensation and benefits

• Flexible schedules as per business needs

• Supportive leaders who care about you and your wellbeing

• An inclusive, fun, and supportive team who you will quickly call friends

• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior in-store service agent, team lead).

#110 - 350R Shawville Boulevard SE, Calgary, AB T2Y 3S4

This posting is for a vacancy.