Store Team Lead: Fashion, Customer Experience & Growth

Groupe Dynamite; Sherbrooke; Hybrid; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive base salary

Bonus plan

Comprehensive benefits

Employee clothing discount

Learning & development

Educational support

Employee referral program

Job summary

Groupe Dynamite is seeking a Team Lead to support the Store Manager in a Canada-based retail location. You will promote a positive shopping experience for each customer, build meaningful relationships, and contribute to day-to-day operations including inventory management and eCom fulfillment.

You will help optimize inventory, increase sales, and uphold brand standards while working with a proactive, organized team in a fast-paced environment. Evening and weekend shifts are required as needed.

Qualifications

• High school diploma required.
• 2 years of retail experience is an asset.
• 1 year of experience as a team lead, preferably in a retail environment.
• Passion for fashion and customer-oriented.
• Strong problem solving skills and decision-making abilities.
• Exceptional interpersonal skills with a natural ability to build relationships.
• Effective time management to handle multiple tasks.
• Organized, hands-on teammate with proactive approach.
• Ability to work in a fast-paced environment with high attention to service.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Promote a positive shopping experience and build long-term customer relationships.
• Contribute to daily store operations and inventory management optimization.
• Increase sales and customer satisfaction while maintaining brand and visual/merchandising standards.
• Manage inventory through shipment processing, floor replenishment, and eCom order fulfillment.
• Support store success through teamwork and adherence to company directives.

Skills

Social Media Skills

Mobile Devices Skills

Computer Skills

Education

High school diploma

Tools

Retail software

Job description

Groupe Dynamite is seeking a Team Lead to support the Store Manager in a Canada-based retail location. You will promote a positive shopping experience for each customer, build meaningful relationships, and contribute to day-to-day operations including inventory management and eCom fulfillment.

You will help optimize inventory, increase sales, and uphold brand standards while working with a proactive, organized team in a fast-paced environment. Evening and weekend shifts are required as needed.