Store Team Lead

Kennyupull; St. Catharines; On-site; CAD 50,000 - 65,000; Full time

Job summary

Kenny U-Pull is seeking a motivated Store Team Lead in St. Catharines, ON. This role involves managing daily operations, ensuring exceptional customer service, and leading a team. Join a company committed to environmental sustainability and employee development.

Benefits

Competitive wage

Semi-annual bonus

Tuition Assistance Program

Vacation and benefits

RRSP matching program

24/7 access to virtual health care

Boot voucher

Employee discounts on parts

Qualifications

• Minimum of 3 years experience in a similar role.
• Strong leadership skills required.

Responsibilities

• Fostering exceptional customer service standards.
• Managing daily tasks for customer service and production teams.
• Completing administrative tasks including daily cash balances.

Skills

Leadership

Customer Service

Education

Post-secondary education

Job description

AtKenny U-Pull, we take pride in giving used vehicles a second life. Our27 auto recycling yardsacross Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!

Kenny U-Pull is a division ofAmerican Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.

What we offer:

• A competitive wage+semi-annual bonus of up to 3.75%
• Fulltime permanent position
• AIM Tuition Assistance Program
• Vacation, benefits and RRSP matching program
• 24/7 access to virtual health care
• A boot voucher on your first day
• Exclusive employee discounts on parts from any Kenny U-Pull yard

Job Description

We are currently seeking motivated individuals to join our team in St. Catharine's, ON. As aStoreTeam Lead, you will play a vital role in helping with the daily operations to ensure the branch objectives are met. You will manage task-related work and ensure exceptional customer service is being offered.

What you’re responsible for:

• Fostering exceptional customer service standards throughout the branch.
• Promoting and enforcing Environmental/Health and Safety standards.
• Assigning and executing daily tasks to the customer service and production teams.
• Helping with onboarding and training of new employees.
• Opening and closing the branch in conjunction with the Branch Manager and Assistant Branch Manager.
• Possessing strong knowledge of current business practices and Kenny U-Pull standards.
• Completing administrative tasks including daily cash balances and inventory checks.
• Ensuring branch standards are being met.
• Supporting business changes and relaying change management information to help employees adapt.

Qualifications

To join our team:

• You have a minimum of 3 years experience in a similar role
• You have strong leadership skills
• You have a post-secondary education (preferred)
• You have retail and/or automotive experience (preferred)
• You are able to travel to other Kenny U-Pull locations as required