Store Supervisor: Team Lead & Merchandising Expert

Giant Tiger Inc.; Belleville; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Health benefits and PTO

Annual bonus

Profit sharing

Store discount

Career growth

Job summary

Giant Tiger Inc. in Belleville, Ontario is seeking a proactive Store Supervisor (Full-Time) to lead a department team and ensure top-notch customer service.

You will oversee daily operations, supervise associates, manage inventory, and implement store policies while fostering cross-functional collaboration. The role requires 1–3 years of retail leadership experience, strong merchandising skills, and the ability to open/close the store and engage with the local community.

Qualifications

• 1–3 years retail management experience or equivalent Giant Tiger experience as a keyholder.
• Proven ability to lead a team and drive customer service excellence.
• Strong merchandising and analytical skills.

Responsibilities

• Ensure a high level of customer service for assigned departments.
• Oversee day-to-day store operations and team activity.
• Train and communicate policies to department associates daily.
• Manage SKU, pricing issues, signage, and RF unit operations.
• Complete ordering and replenishment of merchandise.
• Supervise a team with cross-functional collaboration.
• Ensure compliance with policies, procedures, and safety standards.
• Lead merchandising efforts and participate in inventory cycles.
• Assist in scheduling and store quantification with the Store Owner/Manager.
• Resolve customer complaints promptly and professionally.
• Open and close the store on a rotating schedule.
• Engage with the local community and support store initiatives.

Skills

Team leadership

Customer service

Communication skills

Merchandising

Analytical skills

Retail management

Job description

Giant Tiger Inc. in Belleville, Ontario is seeking a proactive Store Supervisor (Full-Time) to lead a department team and ensure top-notch customer service.

You will oversee daily operations, supervise associates, manage inventory, and implement store policies while fostering cross-functional collaboration. The role requires 1–3 years of retail leadership experience, strong merchandising skills, and the ability to open/close the store and engage with the local community.