Softgoods Team Lead - Elevate Retail Experience

Giant Tiger Inc.; Thompson; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Profit sharing

Health benefits & PTO

Career growth

Store discount

Job summary

Giant Tiger in Thompson, MB seeks a Softgoods Supervisor to lead daily store operations, supervise departments, and train associates while ensuring pricing accuracy and strong customer service. You will manage inventory, execute merchandising plans, and support loss prevention initiatives to meet store standards.

The role requires 1-3 years of retail management experience or Giant Tiger equivalent as a keyholder, with a proactive, team‑oriented approach and the ability to work a full-time

Qualifications

• Proven motivator / team leader.
• Ability to work independently and as part of a team.
• Effective customer service, communication and interpersonal skills.
• Exceptional planning and organizational skills.
• Strong merchandising and analytical skills.
• 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.

Responsibilities

• Ensure a high level of customer service for assigned departments.
• Oversee day-to-day operations; train and communicate policies and procedures to department associates.
• Complete ordering and replenishment of merchandise; supervise a team; ensure policy compliance.
• Lead merchandising activities and coordinate inventory management tasks.
• Assist with scheduling, loss prevention, and store safety standards.
• Resolve customer complaints professionally; participate in opening/closing the store.

Skills

Team leadership

Independent worker

Customer service

Communication skills

Planning & organization

Merchandising

Analytical skills

Retail management exp

Job description

Giant Tiger in Thompson, MB seeks a Softgoods Supervisor to lead daily store operations, supervise departments, and train associates while ensuring pricing accuracy and strong customer service. You will manage inventory, execute merchandising plans, and support loss prevention initiatives to meet store standards.

The role requires 1-3 years of retail management experience or Giant Tiger equivalent as a keyholder, with a proactive, team‑oriented approach and the ability to work a full-time