Store Manager

Canadian-Tire-Corporation,-Ltd.-1; Arnprior; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Employee discount

Profit-sharing

Scholarship program

Group benefits

On-site parking

Flexible hours

Diversity & inclusion

Training & development

Recognition program

Job summary

Canadian Tire Stores in Ontario seeks a Store Manager to lead the store's management team, maintain exceptional customer experience, and drive sales and profitability.

Reporting to the General Manager/Associate Dealer, you will oversee departments, train the management team, manage schedules, and foster a diverse, inclusive, safe workplace with on-site parking and strong community involvement.

Qualifications

• At least 3 years of senior management experience in retail operations.
• Strong understanding of retail and financial principles.
• Knowledge of market trends in retail and automotive service industry.
• Experience operating point of sale and inventory systems.
• Able to plan, organize, delegate and follow up teams.
• Entrepreneurial, results- and team-oriented.
• Excellent communication and organizational skills.
• Ability to work shifts including weekends and holidays.
• Physical ability to stand 8 hours and lift items; use ladder.
• College or university degree considered an asset.

Responsibilities

• Foster a culture that values excellent customer experience.
• Prioritize customers and set realistic task delivery via metrics.
• Maintain strong floor presence and interact with customers.
• Achieve sales, productivity and customer experience targets.
• Plan and manage store-wide work and projects.
• Coach and support the management team to meet objectives.
• Analyze performance and provide feedback.
• Assist in store opening/closing responsibilities.
• Assist in selecting and orienting new staff.
• Ensure compliance with policies and safety programs.
• Develop community relations to enhance Canadian Tire image.

Skills

Retail leadership

Operations management

Financial acumen

Customer experience

POS & inventory systems

Team communication

Problem solving

Shift flexibility

Strong computer skills

Staff development

Education

College or University degree

Job description

Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada’s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

As a member of the store’s Management team, the Store Manager contributes to success in the store by providing a consistent retail floor presence and direct support to the Department Managers. Reporting to the General Manager/Associate Dealer, this role ensures customer satisfaction and retail execution that meets the performance expectations.

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Working for an employer that’s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities:

• Foster a culture that values excellent customer experience.
• Reinforce the need to prioritize customers and set up realistic expectations on task delivery through retail metrics.
• Provide a strong floor presence and interface regularly with customers to assess customer experience.
• Achieve sales goals, productivity and customer experience targets set by the Associate Dealer/General Manager.
• Plan and manage work and projects in all areas of the store.
• Train, assist, coach, encourage, motivate, inspire and support the Management Team to meet established objectives and target for sales and profitability in their respective departments.
• Analyze the Management Team’s performance, provide informal and constructive feedback, and recognize achievements and efforts.
• Help with the store opening and closing responsibilities.
• Assist in selecting and orientating new employees and managers.
• Communicate and ensure compliance with company, store and department policies, as well as health and safety programs and regulations.
• Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction at the highest possible level.
• Develop community relations in order to build and enhance the image of Canadian Tire.

Requirements / Skills

• A minimum of 3 years of experience of retail execution and operations in a senior management role
• Excellent knowledge and understanding of retail and financial principles
• Excellent knowledge of market trends and competition in the retail and automotive service industry
• Ability to understand and operate point of sale equipment and inventory computer systems
• Ability to plan, organize, communicate, delegate and follow up team’s activities and projects
• Entrepreneurial, results-oriented and team-oriented
• Strong communication and organizational skills
• Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
• Ability to work shifts (days, evenings, week-ends and holidays)
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Strong computer skills
• Ability to work in a fast-paced environment
• College or University degree (asset)

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Vacancy Type:New

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.