Store Shift Supervisor

Pet Supplies Plus; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is looking for a passionate Store Shift Supervisor who loves pets and thrives in a customer-focused environment. In this role, you will lead by example, ensuring that every customer receives exceptional service while engaging with their furry friends. Your enthusiasm and leadership will inspire your team to deliver the best experience possible, making a difference in the lives of pets and their owners. If you're ready to take the lead in a fun and rewarding atmosphere, this position is perfect for you!

Qualifications

• Passion for pets and providing exceptional customer service.
• Ability to lead and inspire team members.

Responsibilities

• Assist customers in selecting pet products and provide exceptional service.
• Reinforce daily operational procedures and performance expectations.

Skills

Customer Service

Leadership

Communication

Job description

Overview

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!

Responsibilities/Qualifications

As Store Shift Supervisor at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

• Assist a neighbor in choosing the perfect toy for a lab who loves to fetch.
• Stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom.
• Show a fourth grader how to test the water in his fish tank.
• Set an example for the other team members in delivering fantastic neighborly service.
• Assist the store’s team leaders by reinforcing the daily operational procedures and performance expectations.
• …all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that