Store Ops Lead — Customer Service & Team Growth

Dollarama; Brossard; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Pension plan

Training program

Career development

Job summary

Dollarama is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, ensuring customer satisfaction and achieving sales goals. The role acts as Manager on Duty in the Manager's absence, overseeing operations, merchandising, staffing, and safety.

You will lead a team, provide coaching, handle cash management, and ensure compliance with policies. Open availability is required, with opportunities for career development and a competitive benefits package.

Qualifications

• Two years of retail experience required.
• At least two years in a supervisory or management role.
• Open availability incl. days, evenings, weekends.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Support merchandising, stocking, and daily shipments.

Skills

Leadership

Communication

Decision-making

Multitasking

Prioritization

Job description

Dollarama is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, ensuring customer satisfaction and achieving sales goals. The role acts as Manager on Duty in the Manager's absence, overseeing operations, merchandising, staffing, and safety.

You will lead a team, provide coaching, handle cash management, and ensure compliance with policies. Open availability is required, with opportunities for career development and a competitive benefits package.