Store Manager | Tillicum Centre

Decisive Farming by TELUS Agriculture; Victoria; On-site; CAD 53,000 - 76,000; Full time

Benefits offered by this job

Performance bonuses

Phone & accessories incentives

Wellness account from day one

Pension and Share Purchase Plan

Employee discounts

Job summary

TELUS Retail is seeking a Store Manager in Canada to lead across Sales, Customer Experience, Operations, and People. You will make strategic, data-driven decisions, coach your team, and drive growth while prioritizing customers and balancing business goals with people care.

This role offers bonuses and comprehensive benefits under a national brand. You will lead with clarity, recruit top talent, and foster a culture where employees thrive and deliver exceptional retail experiences.

Qualifications

• Leadership and people management ability.
• Ability to analyze data and diagnose performance.
• Coaching and developing a team to reach potential.

Responsibilities

• Take shared accountability for store performance using data and metrics.
• Coach and develop team with regular feedback and clear development plans.
• Deliver retail excellence by building customer-first experiences and loyalty.

Skills

Leadership

Data-driven

Coaching

Customer-centric

Innovative thinking

Job description

This isn't just a management job— it's your chance to lead and grow a business. Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching? As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. You'll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset. You'll help grow a business forward.

What You'll Do

Deliver Business Results

• Take shared accountability for store performance with commitment and determination
• Use data and metrics to identify opportunities and make strategic decisions
• Balance priorities to optimize productivity and support growth

Coach & Develop Your Team

• Unlock each team member's potential through regular coaching and feedback
• Build clear development plans that help your team grow and succeed
• Create an environment where people thrive and perform at their best

Deliver Retail Excellence

• Build a customer-first culture where your team consistently delivers exceptional experiences
• Grow your store's impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
• Lead by example and inspire your team to achieve holistic success

Lead with Clarity & Connection

• Communicate with clarity and transparency so your team understands the "why"
• Build trust-based relationships and foster a positive, collaborative environment
• Proactively recruit top talent and set new team members up for success

What We Offer

Rewards That Reflect Your Impact

• Ability to earn rewarding monthly performance bonuses on top of a competitive salary
• Additional sales incentives like cash prizes, phones, accessories and trips
• Comprehensive benefits, including a wellness account starting from day one to meet the needs of you and your family
• TELUS Pension and Share Purchase Plan with generous company contributions
• Exclusive employee discounts on products, services and local businesses

A Culture Where You Can Thrive

• A recognition-first culture where your wins are celebrated and we invest in your growth
• Career advancement opportunities within Telus Retail Limited or across TELUS
• Mentorship from top performing sales leaders who want to see you succeed
• The opportunity to lead with purpose and give back to your community

Qualifications

You're the kind of person who is:

• Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes
• Inspiring & Collaborative: Guides and motivates teams through strong communication and relationship building
• Positive & Adaptable: Brings energy and embraces change with confidence
• Data-Driven: Uses metrics to identify opportunities and make informed business decisions
• Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture
• Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
• Innovative Thinker: Brings fresh ideas and creative solutions to running your store

Who Will Be Successful

You will be successful if you are...

Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data- Driven - Innovative - Positive - Collaborative

We’re open to discussing competitive compensation packages tailored to your experience level and expertise.

Salary Range: $53,000 to $76,000