Store Manager | Bramalea City Centre

TELUS; Brampton; On-site; CAD 53,000 - 76,000; Full time

Benefits offered by this job

Monthly performance bonuses

Cash prizes, phones & trips

Wellness account

TELUS Pension

Share Purchase Plan

Employee discounts

Job summary

TELUS in Brampton is seeking a store leader to drive performance, coach a team, and deliver a customer-first retail experience. You will use data to seize opportunities, recruit top talent, and align store goals with the national brand, earning competitive compensation and growth opportunities.

You will lead with clarity and connection, build strong relationships, and create a high-performing culture that thrives on coaching and accountability.

Qualifications

• Results-Oriented & Accountable with resilience and ownership of outcomes.
• Inspiring & collaborative with strong communication and relationship-building.
• Positive & adaptable, embraces change with confidence.
• Data-driven, uses metrics to identify opportunities and inform decisions.
• Coach & mentor, develops talent through coaching and feedback.
• Customer-centric, centers customers in decisions to deliver exceptional experiences.
• Innovative thinker, brings fresh ideas and creative solutions.

Responsibilities

• Take shared accountability for store performance with commitment and determination.
• Use data and metrics to identify opportunities and make strategic decisions.
• Balance priorities to optimize productivity and support growth.
• Unlock each team member's potential through regular coaching and feedback.
• Build clear development plans that help your team grow and succeed.
• Create an environment where people thrive and perform at their best.
• Build a customer-first culture with exceptional retail experiences.
• Grow store impact by coaching for lasting customer relationships beyond the sale.
• Lead with clarity, communicate the why, and recruit top talent.

Skills

Results-Oriented

Inspiring & Collaborative

Positive & Adaptable

Data-Driven

Coach & Mentor

Customer-Centric

Innovative Thinker

Job description

Description

This isn't just a management job—it's your chance to lead and grow a business. Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?

What You'll Do

Deliver Business Results

• Take shared accountability for store performance with commitment and determination
• Use data and metrics to identify opportunities and make strategic decisions
• Balance priorities to optimize productivity and support growth

Coach & Develop Your Team

• Unlock each team member's potential through regular coaching and feedback
• Build clear development plans that help your team grow and succeed
• Create an environment where people thrive and perform at their best

Deliver Retail Excellence

• Build a customer-first culture where your team consistently delivers exceptional experiences
• Grow your store's impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
• Lead by example and inspire your team to achieve holistic success

Lead with Clarity & Connection

• Communicate with clarity and transparency so your team understands the "why"
• Build trust-based relationships and foster a positive, collaborative environment
• Proactively recruit top talent and set new team members up for success

What We Offer

Rewards That Reflect Your Impact

• Ability to earn rewarding monthly performance bonuses on top of a competitive salary
• Additional sales incentives like cash prizes, phones, accessories and trips
• Comprehensive benefits, including a wellness account starting from day one to meet the needs of you and your family
• TELUS Pension and Share Purchase Plan with generous company contributions
• Exclusive employee discounts on products, services and local businesses

A Culture Where You Can Thrive

• A recognition-first culture where your wins are celebrated and we invest in your growth
• Career advancement opportunities within Telus Retail Limited or across TELUS
• Mentorship from top performing sales leaders who want to see you succeed
• The opportunity to lead with purpose and give back to your community

Qualifications

You're the kind of person who is:

• Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes
• Inspiring & Collaborative: Guides and motivates teams through strong communication and relationship building
• Positive & Adaptable: Brings energy and embraces change with confidence
• Data-Driven: Uses metrics to identify opportunities and make informed business decisions
• Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture
• Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
• Innovative Thinker: Brings fresh ideas and creative solutions to running your store

Who Will Be Successful

You will be successful if you are... Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data-Driven - Innovative - Positive - Collaborative

Salary Range

$53,000 to $76,000