Store Manager | Mic Mac Mall

Decisive Farming by TELUS Agriculture; Dartmouth; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Performance bonuses

Wellness account

Pension plan

Employee discounts

Job summary

TELUS is hiring a Store Manager in Dartmouth, Nova Scotia. You will lead across Sales, Customer Experience, Operations, and People with autonomy and accountability, driving strategic decisions backed by data.

You’ll coach your team, deliver retail excellence, and build lasting customer relationships while growing a business with shared ownership and the support of a national brand.

This role offers bonuses, comprehensive benefits, and opportunities for career advancement within TELUS Retail.

Qualifications

• Results-oriented, accountable and resilient.
• Inspiring, collaborative leader with strong communication.
• Positive, adaptable and customer-centric.
• Data-driven with ability to use metrics to diagnose performance.
• Coach and mentor to reach potential and build a high-performing culture.

Responsibilities

• Take shared accountability for store performance using data and commitment.
• Identify opportunities and make strategic decisions based on metrics.
• Balance priorities to optimize productivity and support growth.
• Coach team through regular feedback and development plans.
• Build a customer-first culture and lasting relationships beyond the initial sale.
• Recruit top talent and foster trust and transparency.

Skills

Leadership

Coaching

Data-driven decisions

Customer experience

Team development

Job description

This isn't just a management job—it's your chance to lead and grow a business.
Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?

As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. You'll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset. You won't just manage a store; you'll help grow a business forward.

What You’ll Do

Deliver Business Results

• Take shared accountability for store performance with commitment and determination
• Use data and metrics to identify opportunities and make strategic decisions
• Balance priorities to optimize productivity and support growth

Coach & Develop Your Team

• Unlock each team member's potential through regular coaching and feedback
• Build clear development plans that help your team grow and succeed
• Create an environment where people thrive and perform at their best

Deliver Retail Excellence

• Build a customer-first culture where your team consistently delivers exceptional experiences
• Grow your store's impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
• Lead by example and inspire your team to achieve holistic success

Lead with Clarity & Connection

• Communicate with clarity and transparency so your team understands the "why"
• Build trust-based relationships and foster a positive, collaborative environment
• Proactively recruit top talent and set new team members up for success

What We Offer

Rewards That Reflect Your Impact

• Ability to earn rewarding monthly performance bonuses on top of a competitive salary
• Additional sales incentives like cash prizes, phones, accessories and trips
• Comprehensive benefits, including a wellness account starting from day one to meet the needs of you and your family
• TELUS Pension and Share Purchase Plan with generous company contributions
• Exclusive employee discounts on products, services and local businesses

A Culture Where You Can Thrive

• A recognition-first culture where your wins are celebrated and we invest in your growth
• Career advancement opportunities within Telus Retail Limited or across TELUS
• Mentorship from top performing sales leaders who want to see you succeed
• The opportunity to lead with purpose and give back to your community

Qualifications

You're the kind of person who is:

• Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes
• Inspiring & Collaborative: Guides and motivates teams through strong communication and relationship building
• Positive & Adaptable: Brings energy and embraces change with confidence
• Data-Driven: Uses metrics to identify opportunities and make informed business decisions
• Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture
• Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
• Innovative Thinker: Brings fresh ideas and creative solutions to running your store

Who Will Be Successful

You will be successful if you are...
Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data-Driven - Innovative - Positive - Collaborative