Store Manager | Square One Shopping Centre

TELUS; Mississauga; On-site; CAD 53,000 - 76,000; Full time

Benefits offered by this job

Monthly performance bonuses

Phone and accessories incentives

Comprehensive benefits with wellness

Job summary

TELUS in Mississauga seeks a store leader who combines autonomy with accountability to grow performance. You will lead with data-driven decision making, coach your team, and manage daily operations to deliver exceptional customer experiences.

You’ll recruit, develop talent, align with a national brand, and drive growth through coaching, loyalty building, and sales excellence, with performance bonuses and comprehensive benefits.

Qualifications

• Self-motivated, resilient, and takes ownership of outcomes.
• Guides and motivates teams through strong communication and relationship building.
• Delivers exceptional retail experiences by prioritizing the customer journey.
• Uses data to identify opportunities and make informed business decisions.
• Develops talent through coaching and feedback to build a high-performing culture.
• Brings fresh ideas to running a store and adapts to change.

Responsibilities

• Take shared accountability for store performance and growth.
• Use data and metrics to identify opportunities and inform strategic decisions.
• Balance priorities to optimize productivity and support growth.
• Unlock team potential through regular coaching and feedback.
• Build clear development plans to help your team grow and succeed.
• Create an environment where people thrive and perform at their best.
• Lead with clarity, communicate the why, and foster trust-based relationships.

Skills

Results oriented

Accountable

Inspiring & collaborative

Positive & adaptable

Data-driven

Coach & mentor

Customer-centric

Innovative thinker

Job description

This isn't just a management job—it's your chance to lead and grow a business. Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?

What You'll Do

• Take shared accountability for store performance with commitment and determination
• Use data and metrics to identify opportunities and make strategic decisions
• Balance priorities to optimize productivity and support growth

Coach & Develop Your Team

• Unlock each team member's potential through regular coaching and feedback
• Build clear development plans that help your team grow and succeed
• Create an environment where people thrive and perform at their best

Deliver Retail Excellence

• Build a customer-first culture where your team consistently delivers exceptional experiences
• Grow your store's impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
• Lead by example and inspire your team to achieve holistic success

Lead with Clarity & Connection

• Communicate with clarity and transparency so your team understands the "why"
• Build trust-based relationships and foster a positive, collaborative environment
• Proactively recruit top talent and set new team members up for success

What We Offer

Rewards That Reflect Your Impact

• Ability to earn rewarding monthly performance bonuses on top of a competitive salary
• Additional sales incentives like cash prizes, phones, accessories and trips
• Comprehensive benefits, including a wellness account starting from day one to meet the needs of you and your family
• TELUS Pension and Share Purchase Plan with generous company contributions
• Exclusive employee discounts on products, services and local businesses

A Culture Where You Can Thrive

• A recognition-first culture where your wins are celebrated and we invest in your growth
• Career advancement opportunities within Telus Retail Limited or across TELUS
• Mentorship from top performing sales leaders who want to see you succeed
• The opportunity to lead with purpose and give back to your community

Qualifications

• Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes
• Inspiring & Collaborative: Guides and motivates teams through strong communication and relationship building
• Positive & Adaptable: Brings energy and embraces change with confidence
• Data-Driven: Uses metrics to identify opportunities and make informed business decisions
• Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture
• Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
• Innovative Thinker: Brings fresh ideas and creative solutions to running your store

Who Will Be Successful

You will be successful if you are ... Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data-Driven - Innovative - Positive - Collaborative

Salary Range: $53,000 to $76,000