store manager - retail

Government of Canada - Central; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

The Government of Canada seeks an operations manager to oversee daily activities and staff while evaluating market conditions to enhance service delivery. The role requires a secondary school diploma and 1-2 years of relevant experience, with a focus on client satisfaction and detailed operational assessment. This position is located on-site in Ottawa and requires strong problem-solving skills.

Qualifications

• 1-2 years of experience managing operations.
• Strong ability to evaluate market research and trends.
• Experience in customer complaint resolution.

Responsibilities

• Evaluate daily operations and manage staff duties.
• Conduct market research to determine consumer demand.
• Resolve customer requests and complaints.

Skills

Attention to detail

Client focus

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Evaluate daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews

Additional information Work conditions and physical capabilities

• Work under pressure
• Attention to detail

Personal suitability

• Client focus
• Flexibility