Assistant Store Manager | Ottawa

Michael Hill; Ottawa; On-site; CAD 45,000 - 50,000; Full time

Job summary

An established industry player in premium jewellery seeks a motivated Assistant Store Manager in Ottawa. This role offers a fantastic opportunity to advance your retail management career while driving sales and enhancing customer experiences. You'll benefit from a competitive salary, a tiered commission structure, and dedicated training programs to support your growth. Join a diverse and inclusive team where your contributions are recognized and valued, and enjoy a work-life balance with schedules provided in advance. If you're passionate about retail and ready to make a difference, this is the role for you.

Benefits

Tiered commission structure

Health and dental benefits

Employee assistance programs

Exclusive Team Member Pricing

Career growth opportunities

Mentorship from retail leaders

Recognition through awards nights

Work-life balance with advanced scheduling

Qualifications

• Proven results in a high-driven sales environment.
• Effective coaching skills to enhance team performance.

Responsibilities

• Oversee store operations in the absence of the Store Manager.
• Deliver outstanding experiences for customers and team members.

Skills

Sales Performance

Customer Relationship Management

Coaching Skills

KPI Understanding

Job description

Michael Hill Assistant Store Manager - Ottawa

Michael Hill is a market-leading, premium jewellery brand operating a network of stores across Australia, New Zealand, and Canada. As an Assistant Store Manager, you'll help our customers mark life's most special moments.

Location: Ottawa, K1E 0B6

What we offer

• A tiered commission structure, where the more you sell, the more you earn
• Dedicated training programs to build your product knowledge and support your success
• A competitive extended benefits package including health, dental, and employee assistance programs
• Exclusive Team Member Pricing
• Opportunities for career growth through dedicated training and development programs
• Mentorship from experienced retail leaders and a supportive network of fellow Assistant Managers
• Recognition through awards nights and team events
• Work-life balance with schedules provided 4 weeks in advance
• Salary range: $45,000 to $50,000, based on experience

About you

• Proven results in a high-driven sales environment with an understanding of KPIs
• Confidence in overseeing store operations in the absence of the Store Manager
• Customer-centric approach with the ability to manage multiple client relationships
• Effective coaching skills to enhance team performance and foster a motivated store culture
• A commitment to delivering outstanding experiences for customers and team members
• Alignment with the business's vision and goals

About this role

The Assistant Manager role at Michael Hill Ottawa offers an exciting opportunity for a motivated professional ready to advance their retail management career.

We value diversity and inclusivity, ensuring all team members are treated with dignity and respect.

Join a renowned international jeweller with a proud heritage since 1979. Michael Hill is dedicated to sustainability and responsibility, working towards serious goals for our Product, Planet, and People.

We look forward to reviewing your application. If shortlisted, you'll be invited to complete a short video interview. Requests for accommodation can be made at any stage of the recruitment process.