Store Manager, Metrotown

Vessi; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join one of Canada's most exciting growth brands as a Store Manager at the Metrotown location. Oversee operations, lead a talented team, and drive sales while ensuring an exceptional in-store experience. This role offers autonomy and the chance to shape the retail future for a pioneering brand in wet weather athleisure.

Benefits

Competitive salary

3 weeks paid vacation

Extended health benefits

$1,000 per year Education Reimbursement

40% Family & Friends Discount

Free Vessi product

Qualifications

• 5+ years of experience in retail management.
• 3–5 years as a Store Manager in a fast-paced environment preferred.
• Proven leadership and ability to exceed targets.

Responsibilities

• Own day-to-day operations of the store.
• Recruit, hire, and onboard Sales Associates.
• Drive strong sales results and deliver exceptional customer experience.

Skills

Leadership

Customer Experience

Sales Management

Tools

Shopify POS

Job description

Join to apply for the Store Manager, Metrotown role at Vessi

Join to apply for the Store Manager, Metrotown role at Vessi

Vessi is a category-defining footwear and apparel brand with roots in Vancouver, BC

At Vessi, we know that water is a magical ingredient for happiness and peace. Since 2018, we've been on a mission to welcome the water and share it with the world. That’s why we create 100% waterproof products that make experiencing the magic of water easier and more fun. We also believe in protecting water supply and replenishing fresh water for people who need it most through meaningful charity partnerships.

Our community and team are out in the world spreading kindness, cold plunging, cleaning up coasts, and #makingwaves. And now, with our expansion into omni-channel, even more people can experience the magic of water through our products and brand experiences. With bold plans ahead - including innovative new products and expansion into the US market - we’re looking for passionate and driven individuals to join us on this journey.

If you’re the kind of person who walks through puddles rather than around them, we’ll get along just fine.

For more information, visit www.ca.vessi.com

Store Manager – Metrotown

Overview

Hey there, Vessi fam! We’re hiring a Store Manager at our Metrotown location -a high-volume store in one of Canada’s busiest malls in our hometown - as we take the next step toward becoming the world’s top wet weather athleisure company. Good news, this is a fresh space with a renovation happening in Summer 2025!

We’re looking for a seasoned and energetic retail leader with 3–5 years of store management experience in fast-paced, high-volume environments. Someone who can confidently own the store, lead a team of all-star Sales Associates, deliver a best-in-class customer experience, and drive exceptional results.

This is a rare opportunity to shape the future of retail at one of Canada’s most exciting growth brands. You’ll have the autonomy to create and execute best practices, support a high-volume store, and be a foundational part of our rapidly expanding retail footprint.

What You’ll Do

Store Operations

• Own day-to-day operations of the Metrotown location, ensuring operational excellence in every detail
• Deliver flawless product launches and in-store activations
• Lead all store procedures: scheduling, opening/closing, cash management, inventory, POS, safety protocols, and reporting
• Join weekly HQ calls and contribute to cross-functional projects
• Build strong relationships with mall management and neighbouring retailers
• Participate in retail event activations and community partnerships
• Support future Vessi store openings as needed
  
  

People Management

• Recruit, hire, and onboard top Sales Associate, Assistant Manager and Team Lead talent in collaboration with People & Culture
• Manage weekly schedules and labour planning with precision
• Lead product and brand training sessions to ensure all team members deliver strong customer education and storytelling
• Cultivate a positive, high-performance culture through motivation, coaching, and recognition
• Own performance reviews and ongoing development of the team
  
  

Performance

• Drive strong sales results with a focus on Year-over-Year comp and deliver on key metrics including SPH, AOV, conversion, and inventory health
• Analyze store performance, identify opportunities, and share weekly updates with the HQ team
• Empower the team to deliver unforgettable, customer-first experiences every day
  
  

What We’re Looking For

• 5+ years of experience in retail management, with 3–5 years as a Store Manager in a high-volume, fast-paced environment (footwear/apparel strongly preferred)
• Proven leadership in building and retaining strong, high-performing teams
• Deep knowledge of retail store operations and KPIs
• Business-minded with a track record of exceeding targets
• Excellent communication skills and a passion for customer experience
  
  

Bonus Points If You Have

• Experience with Shopify POS
• Previous store opening experience
• Familiarity with the Greater Vancouver Area customer base
  
  

What You’ll Get

• Opportunity to help build an ever-evolving brand
• Competitive salary
• 3 weeks paid vacation
• Extended health benefits including EAP + $500 annual Health & Wellness Spending Account
• $1,000 per year Education Reimbursement
• 40% Family & Friends Discount
• Free Vessi product
• Professional development opportunities
  
  

At Vessi, we’re committed to creating an environment where everyone can thrive. We believe that diverse teams drive innovation and success—and that everyone deserves to feel seen, supported, and empowered. We encourage applicants of all backgrounds, identities, and abilities to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

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