Store Manager — Lead Shoes Team & Customer Experience

DSW Designer Shoe Warehouse; Duncan; On-site; CAD 48,000 - 53,000; Full time

Benefits offered by this job

30% store discount

Benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

EAP support

Growth and training

Open Door Policy

Job summary

Designer Brands Canada is seeking a Store Manager for The Shoe Co. banner. You will lead a diverse team, coach staff, and drive in-store sales, web orders, and customer experiences. You report to the District Manager and ensure operational excellence in a fast-paced retail environment.

The role requires a minimum of 4 years in progressive retail supervision, strong leadership, and the ability to motivate others while delivering results. Competitive benefits and growth opportunities are offered.

Qualifications

• Educational background: relevant post-secondary education.
• Minimum 4 years of experience in progressive retail supervisory role.
• Proven success in achieving sales and profitability targets in large volume stores.
• Positive and energetic team player with strong leadership capability.
• Proven ability to motivate others and drive results.

Responsibilities

• Lead store team to maximize store business results and customer experience.
• Balance policies, shrink prevention, payroll, reporting, and scheduling.
• Recruit, train, and develop top talent who love shoes.
• Provide coaching and performance management to achieve targets.
• Collaborate with district and senior managers to drive growth.

Skills

Leadership

Customer service

Coaching

Team motivation

Operations management

Education

Post-secondary education

Tools

MS Word

Excel

Email

Job description

Designer Brands Canada is seeking a Store Manager for The Shoe Co. banner. You will lead a diverse team, coach staff, and drive in-store sales, web orders, and customer experiences. You report to the District Manager and ensure operational excellence in a fast-paced retail environment.

The role requires a minimum of 4 years in progressive retail supervision, strong leadership, and the ability to motivate others while delivering results. Competitive benefits and growth opportunities are offered.