Store Manager: Lead Creative, Ethical Retail & Growth

Lush; Vancouver; On-site; CAD 52,000 - 63,000; Full time

Benefits offered by this job

50% product discount

Growth opportunities

Entrepreneurial spirit support

Job summary

Lush Vancouver is seeking a Store Manager to lead a dynamic retail team in a high-energy environment. This role oversees budgets, sales targets, and a superior customer experience across our Canadian stores.

As Store Manager, you’ll recruit and develop staff, train on brand values, product knowledge, and service standards, and drive performance while upholding ethical practices that align with Lush’s mission.

Qualifications

• 3-5 years managing in a retail environment
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
• Excellent listening and communication skills
• Excellent analytical, critical thinking and troubleshooting skills
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends

Responsibilities

• Recruiting your team
• Training and developing your management team
• Training and developing your team on brand, product, and service
• Overseeing all aspects of the retail business, from managing budgets to exceeding sales targets

Skills

Retail management

HR skills

Communication skills

Analytical thinking

Organization

Customer service

Team leadership

Flexibility

Tools

Excel

Microsoft Office

Job description

Lush Vancouver is seeking a Store Manager to lead a dynamic retail team in a high-energy environment. This role oversees budgets, sales targets, and a superior customer experience across our Canadian stores.

As Store Manager, you’ll recruit and develop staff, train on brand values, product knowledge, and service standards, and drive performance while upholding ethical practices that align with Lush’s mission.