Store Manager: Lead, Coach & Drive Excellence

Socket.dev; Coquitlam; On-site; CAD 60,000 - 82,000; Full time

Job summary

Apple Store is seeking a Manager to lead, coach, and develop a team delivering exceptional customer experiences across the store. You will actively participate in customer interactions with team members to achieve performance goals and business priorities.

The role focuses on driving store performance, recruiting and retaining talent, and upholding Apple’s values of inclusion and diversity in daily activities.

Qualifications

• Experience leading others in retail, sales, or a related field.
• Availability for a schedule including nights, weekends, and holidays.
• Proficiency in written and spoken French if based in Quebec; English required across Canada.

Responsibilities

• Lead a team, coach, and develop team members to achieve performance goals.
• Participate in Floor Leadership by engaging with customers and staff to meet priorities.
• Recruit, train, develop, and retain a diverse, high-performing team.
• Drive store performance by planning and executing operations in assigned areas.
• Uphold policies, protect assets, and maintain an inclusive work environment.
• Be a role model for inclusive leadership and collaboration across teams.

Skills

Retail leadership

Team development

Bilingual English/French

Job description

Apple Store is seeking a Manager to lead, coach, and develop a team delivering exceptional customer experiences across the store. You will actively participate in customer interactions with team members to achieve performance goals and business priorities.

The role focuses on driving store performance, recruiting and retaining talent, and upholding Apple’s values of inclusion and diversity in daily activities.