Store Manager: Lead Brand Experience & Team Growth

Pandora; Burnaby; On-site; CAD 63,000 - 79,000; Full time

Benefits offered by this job

RRSP program

Medical benefits

Dental

Vision

Disability insurance

Life insurance

Product discounts

Paid time off

Job summary

Pandora is seeking a Store Manager to lead our Burnaby store with passion for our brand and exceptional customer experiences. You will coach a team of Assistant Store Manager, Sales Leads and Sales Associates while driving sales on the sales floor.

We value 3–5 years of store management, strong communication, and the ability to recruit and develop top talent, while maintaining brand standards and POS proficiency. Flexible schedule incl. nights/weekends/holidays.

Qualifications

• 3–5 years as Store Manager in a high‑performance selling environment.
• Clear communication with care; strong interpersonal skills.
• Ability to charm and captivate audiences at all levels.
• Sharp business acumen with data‑driven decision making.
• Talent magnet capable of recruiting, retaining and developing teams.

Responsibilities

• Drive store sales by building genuine connections with customers.
• Coach and manage Assistant Store Manager, Sales Leads, and Sales Associates.
• Deliver exceptional customer experiences and brand loyalty.
• Ensure visual merchandising and operational standards are met.
• Collaborate with HR to address performance and policy issues.

Skills

Leadership

Sales management

Team building

Recruiting

Customer service

Tools

Microsoft Office 365

POS systems

Job description

Pandora is seeking a Store Manager to lead our Burnaby store with passion for our brand and exceptional customer experiences. You will coach a team of Assistant Store Manager, Sales Leads and Sales Associates while driving sales on the sales floor.

We value 3–5 years of store management, strong communication, and the ability to recruit and develop top talent, while maintaining brand standards and POS proficiency. Flexible schedule incl. nights/weekends/holidays.