Store Manager in Training — Lead Teams, Elevate Service

Loblaw; Toronto; On-site; CAD 75,000 - 90,000; Full time

Job summary

Loblaw Companies Limited, Real Canadian Superstore, invites you to join as a Store Manager in Training to develop leadership, deliver exceptional customer experiences, and grow your career with one of Canada’s leading retailers. You will complete a comprehensive training program preparing you to lead a high-performing store.

This role travels within the region and requires strong financial acumen, team coaching, and operation excellence.

Qualifications

• Exceptional customer service and ability to build loyalty
• Flexibility and ability to learn via various mediums
• Proven ability to improve productivity, engagement and retention
• Experience managing store operations within the grocery industry
• Strong financial acumen and data-driven decision making
• Commitment to delivering consistent results, everyday

Responsibilities

• Understand and contribute to key business metrics including profit and loss, customer satisfaction, execution standards, audit compliance, labour management, and productivity.
• Anticipate the needs of customers and put them first in all that you do
• Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
• Create a positive and inclusive workplace by fostering colleague engagement, development, retention, and a culture of belonging.
• Build long-term relationships with the community
• Drive merchandising excellence and operational standards
• Be accountable for financial objectives
• Oversee the day-to-day operations of the store, ensuring operational excellence and exceptional customer service.
• Partner with the store leadership team to drive people strategies that align with business objectives, company culture, and values.
• Provide input to the District Manager to help shape business strategy
• Constantly look out for industry trends, propose and implement unique ideas
• Build and lead diverse teams that foster a workplace of inclusiveness and belonging

Skills

Customer service

Team leadership

Financial acumen

Store operations

Data analysis

Community relations

Communication

Industry network

Job description

Loblaw Companies Limited, Real Canadian Superstore, invites you to join as a Store Manager in Training to develop leadership, deliver exceptional customer experiences, and grow your career with one of Canada’s leading retailers. You will complete a comprehensive training program preparing you to lead a high-performing store.

This role travels within the region and requires strong financial acumen, team coaching, and operation excellence.