Store Leader in Training: Lead Teams & Customer Experience

Loblaw; West Kelowna; On-site; CAD 55,000 - 65,000; Full time

Job summary

Real Canadian Superstore, a Loblaw banner, is looking for an Assistant Store Manager in Training to develop into a leadership role within a major Canadian retailer. You will participate in a comprehensive program to support store operations, lead teams, and deliver outstanding customer experiences.

In this role you will learn to manage metrics, coach staff, supervise day-to-day operations, and build strong community relations while aligning with our values and customer-first culture.

Qualifications

• Exceptional customer service and ability to foster loyalty and community relationships.
• Flexibility to learn via multiple training mediums.
• Proven ability to improve productivity, engagement and retention.
• Experience managing store or department operations in grocery retail.
• Strong numerical/analytical skills to analyze data and trends.
• Commitment to delivering consistent results day after day.
• Well-connected network within the industry and community.

Responsibilities

• Learn and contribute to achieving key business metrics including P&L, customer satisfaction, standards, audits and labour management.
• Anticipate customer needs and put them first in all activities.
• Lead, coach and develop a team covering customer service, product knowledge and merchandising.
• Foster a positive, inclusive workplace with engagement and belonging.
• Build long-term relationships with the community and drive merchandising excellence.
• Be accountable for financial objectives and oversee day-to-day store operations.
• Collaborate with Store Manager and District Manager to execute business plans.
• Partner with leadership to drive people strategies aligned with company values.

Skills

Exceptional customer service

Flexibility

Productivity improvement

Financial acumen

Customer loyalty

Community relationship building

Job description

Real Canadian Superstore, a Loblaw banner, is looking for an Assistant Store Manager in Training to develop into a leadership role within a major Canadian retailer. You will participate in a comprehensive program to support store operations, lead teams, and deliver outstanding customer experiences.

In this role you will learn to manage metrics, coach staff, supervise day-to-day operations, and build strong community relations while aligning with our values and customer-first culture.