Store Manager: Creative, Customer-Driven Leader

foxgroupcanada; Mississauga; On-site; CAD 50,000 - 55,000; Full time

Job summary

Fox Group, in partnership with Flying Tiger Copenhagen, is seeking a Store Manager for the Mississauga location. Lead a fast-paced retail team, deliver exceptional customer experiences, and drive store performance through strong leadership and daily operations.

You will oversee merchandising, inventory, and staff development while ensuring compliance with brand standards. This role offers growth opportunities within a dynamic Canadian retail portfolio including Mango, Laline, Fox Home, and Nike

Qualifications

• Minimum 3 years of retail management experience (lifestyle, specialty, or high-volume retail preferred).
• Strong leadership skills with the ability to engage, motivate, and develop teams.
• Passion for delivering exceptional and memorable customer experiences.

Responsibilities

• Act as a brand ambassador, creating a fun, welcoming, and engaging store atmosphere for both customers and team members
• Lead by example to deliver an exceptional customer experience through storytelling, product engagement, and service
• Communicate clear goals, priorities, and expectations, and monitor team performance against key business metrics
• Recruit, train, coach, and develop a high-performing team, with a strong focus on engagement and succession planning
• Drive sales performance by executing action plans focused on key KPIs (sales, conversion, items per transaction, average basket)
• Deliver regular team briefings to share product knowledge, campaigns, and commercial priorities
• Ensure excellent execution of merchandising and visual standards, aligned with Flying Tiger Copenhagen’s concept and seasonal changes
• Oversee daily store operations, including inventory management, stock flow, and back-of-house organization
• Maintain a clean, safe, and inspiring store environment that reflects the brand identity
• Optimize store resources and control expenses while maintaining operational efficiency
• Ensure compliance with all local regulations, company policies, and health and safety standards
• Support new store initiatives, promotions, and product launches with enthusiasm and creativity
• Perform other related duties as required
• Process transactions accurately and efficiently using POS systems
• Utilize the company’s mobile application to manage daily workflows, conduct store audits and visits, complete surveys and checklists, capture and upload photos for documentation, and leverage insights to ensure operational compliance and drive store performance
• Create, manage, and optimize daily and weekly staff schedules to ensure adequate coverage, operational efficiency, and alignment with business needs

Skills

Leadership

Retail management

Inventory control

Customer experience

Tools

Retail systems

Microsoft Office

Job description

Fox Group, in partnership with Flying Tiger Copenhagen, is seeking a Store Manager for the Mississauga location. Lead a fast-paced retail team, deliver exceptional customer experiences, and drive store performance through strong leadership and daily operations.

You will oversee merchandising, inventory, and staff development while ensuring compliance with brand standards. This role offers growth opportunities within a dynamic Canadian retail portfolio including Mango, Laline, Fox Home, and Nike