MANGO - Store Manager - GTA

AXIATA DIGITAL ADVERTISING SDN BHD; Toronto; On-site; CAD 34,000 - 41,000; Full time

Job summary

Fox Group is seeking an experienced Store Manager to lead a high-performing team and deliver an outstanding customer experience at our Mango store in Canada. You will drive sales, manage daily operations, coach staff, and ensure adherence to merchandising, safety, and company policies.

We value leadership, strategic thinking, and a hands-on approach to developing talent and achieving goals in a fast-paced retail environment. Competitive pay and growth opportunities are available.

Qualifications

• 3+ years in specialty retail, luxury goods, or fashion retail environments.
• Previous Store Manager or retail management experience.
• Proven ability to lead, motivate and develop high-performing teams.
• Demonstrated track record of hitting sales goals and driving store performance.
• Ability to analyze sales data and identify business trends.
• Strong decision-making, problem-solving and conflict-resolution skills.
• Excellent interpersonal, communication and customer-service abilities.
• Proficient with Microsoft Excel, Word and Outlook.

Responsibilities

• Lead the store team to deliver exceptional customer experiences.
• Drive sales performance and achieve store targets and KPIs.
• Coach, develop and maximize performance of all associates.
• Set clear expectations and ensure accountability across the team.
• Analyze sales results to identify opportunities and action plans.
• Build and maintain a strong, collaborative, high-performing team.
• Recruit, hire, onboard and retain top talent.
• Ensure ongoing training and development for staff.
• Communicate company goals, priorities and expectations clearly.
• Enforce company policies and merchandising standards.
• Oversee merchandise flow and inventory management.
• Maintain visual merchandising standards across the store.
• Manage controllable expenses to support profitability.
• Adhere to Mango/Mango procedures and safety policies.

Skills

Store management

Leadership

Sales driving

Team development

Customer service

Multi-tasking

Communication

Tools

Microsoft Excel

Job description

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

Job Description

Who are we looking for?

We are looking for an experienced Store Manager who is an exceptional leader with the ability to motivate, inspire, and develop a high-performing store team. The Store Manager will be responsible for driving sales, delivering an outstanding customer experience, and overseeing the overall day-to-day operations of the store.

Job Responsibilities

• Lead the store team in consistently delivering an exceptional customer experience
• Drive sales performance and achieve store sales goals and key performance indicators
• Coach, develop, and maximize the performance of all associates
• Set clear expectations and ensure accountability across the store team
• Analyze sales results, identify business opportunities, and create effective action plans
• Build and maintain a strong, collaborative, and high-performing team
• Recruit, hire, onboard, and retain top talent
• Ensure associates receive ongoing training, coaching, and development
• Communicate company goals, priorities, and expectations effectively to the team
• Execute and ensure compliance with company policies and procedures
• Oversee merchandise flow and inventory management
• Ensure visual and merchandising standards are consistently maintained
• Manage controllable expenses and support overall store profitability
• Maintain Mango procedures and operational standards
• Ensure Loss Prevention, health, and safety procedures are followed

Required Skills/Experience

• Minimum of 3 years of experience in specialty retail, luxury goods, fashion retail, or a comparable retail environment
• Previous Store Manager or retail management experience required
• Proven ability to lead, motivate, and develop a high-performing team
• Demonstrated ability to achieve sales goals and drive store performance
• Ability to analyze sales reports, identify business trends, and respond quickly to the needs of the business
• Strong decision-making, problem-solving, and conflict-resolution skills
• Ability to effectively manage multiple priorities in a fast-paced retail environment
• Exceptional interpersonal, communication, leadership, and customer service skills
• Proven ability to identify, recruit, develop, and retain top talent
• Proficiency in Microsoft Excel, Word, and Outlook

Pay Range: $25–$30/hour

This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted