Store Manager

JARAL FASHIONS; Ottawa; On-site; CAD 48,000 - 58,000; Full time

Benefits offered by this job

Employee discount

Bonus program

Vacation & personal days

Benefits plan

Leadership training

Team culture

Job summary

JACK & JONES is seeking a Store Manager for the Bayshore location in Ottawa, ON. You will report to the District Manager and drive store performance with a focus on leadership, coaching, and customer experience.

The role requires 2-5 years in fashion retail store management, strong leadership, and excellent English communication. Competitive starting salary is offered with benefits and development opportunities within BESTSELLER.

Qualifications

• 2-5 years’ experience in store management, ideally in fashion retail.
• Strong leadership and coaching skills to develop team members.
• Excellent communication in English, both verbal and written.

Responsibilities

• Regularly train and coach team on product knowledge, styling, selling techniques and procedures.
• Partner with District Manager to document conversations and manage performance actions.
• Lead by example on customer service, merchandising, adaptability and quick decision-making.
• Identify and develop in-store talent; promote teammates where possible.
• Be on the sales floor to coach, drive profitability and support team development.
• Manage opening/closing procedures and ensure displays maximize sales.

Skills

Store management

Leadership

Customer service

Visual merchandising

Job description

Position: Store Manager, JACK & JONES

Reports to: District Manager

Location: Bayshore, Ottawa, ON

Salary: The starting salary for this position is $53,000 per year. Final compensation will be determined based on the candidate’s relevant years of experience in comparable roles and functions.

Why choose JACK & JONES?

At JACK&JONES, we move fast and lead with purpose — every day is dynamic, and no two are the same. As Store Manager, you're not just running a store — you're driving a culture. You’re a leader, a coach, and the heartbeat of the customer and team experience. You set the tone, empower your team, and ensure every customer walks out feeling confident, inspired, and connected to our brand.

What we offer:

• Always have an incredible sense of style with our 50% employee discount in store and online for you and your family.
• Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume)
• 3 weeks vacation upon hire, 5 personal days, insurance & benefits plan
• Leadership training and development programs
• Fun work environment – work with a great team that supports you and your development

Being a STORE MANAGER, is:

• Regularly evaluating, supporting, training and coaching the members of your team on product, styling, selling techniques and operating procedures.
• Partner with your District Manager in documenting conversations, creating performance improvement plans and managing corrective action processes.
• Strong in customer service, visual merchandising, adaptability, quick decision-making, business acumen, and leads by example.
• Developing in-store talent and future leaders by looking internally to promote teammates.
• Be present on the floor selling and coaching, ensuring profitability, and supporting team development.
• Performing store opening and closing procedures in alignment with company procedures.
• Ensuring all products and displays are merchandised effectively to maximize sales and profitability.

What it takes:

• 2-5 years’ experience in store management, ideally in the fashion industry.
• Experience in maintaining operational excellence in retail stores (analyzing KPIs, scheduling, inventory management, etc.).
• Proven leadership skills in the recruitment and development of talent and mentoring team members.
• Excellent communication skills in English, written and spoken.
• Experience in visual merchandising, an asset.

ABOUT BESTSELLER

At BESTSELLER, we are more than 20,000 people in 38 different countries working for over 20 fashion brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, MAMALICIOUS, NAME IT, NOISY MAY and Y.A.S. We are a family-owned company with a strong foundation and values to build on, empowering us to pursue the ideas we believe in to take BESTSELLER forward. We are committed to diversity and provide equal opportunities for everyone, irrespective of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity. We strive to create an empowering environment where people can thrive and develop. For more information, visit www.bestseller.com.

Want to know more about working at JACK & JONES?