Store Manager

Arterra Wines Canada; Oakville; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary and bonus

Benefits and Pension Plan

Product Allowances

Tuition reimbursement

Training & Development Programs

Wine education opportunities

Referral Bonus Incentives

Job summary

Arterra Wines Canada’s Wine Rack in Oakville seeks a dedicated Multi-Store Manager to lead a dynamic team and drive sales. You will set strategy, manage schedules, and uphold service standards while delivering a superior customer experience focused on wine education.

Ideal candidates have 2+ years in retail management and customer service, a positive leadership style, and flexibility for evenings and weekends.

Qualifications

• Retail management and customer service experience.
• Dynamic leadership and ability to adapt to change.
• Decision making with integrity and strong communication.
• Availability for evenings, weekends, and holidays.
• Smart Serve certification required; high school diploma preferred.

Responsibilities

• Set strategies, sales goals, and store targets with a communication plan.
• Create staff schedules and foster a positive work environment.
• Maintain store standards and safety compliance.
• Recruit and develop high-performance teams; coach and train.
• Oversee inventory management and merchandising.

Skills

Retail management

Customer service

Leadership

Adaptability

Decision making

Flexibility

Communication

Physical stamina

Education

High School Diploma or equivalent

Smart Serve Certification

Tools

Microsoft Office

Job description

Location

Wine Rack #079- 338 Dundas Street E, Oakville, L6H 6Z9

Job Description

JOIN US & INSPIRE WITH EVERY GLASS! WHY JOIN WINE RACK? To inspire every generation to savour the simple joys of life. As a Multi-Store Manager you are enthusiastic, outgoing and dedicated to providing exceptional customer service and leading a dynamic store team, while we provide you with a strong management and wine education training program and the opportunity to learn and taste Arterra's award winning wines. All while working in a fun, flexible store environment.

Who You Are:

• 2 years' experience in retail management and customer service
• A dynamic and positive personality with strong leadership skills
• Ability to work in a rapidly changing environment where priorities change
• Ability to make complex decisions with integrity that supports company guidelines
• Flexibility to work various shifts, including evenings and weekends as required
• High school diploma or equivalent preferred
• Flexibility to work evenings, weekends, and holidays
• Smart Serve Certification is required.
• Ability to meet the physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders.

What you'll be doing:

• Setting strategies, sales goals, and targets for the store and creating a communication plan to present to the store team
• Proficient with Microsoft suite applications
• Motivated to achieve and exceed sales targets
• Ensuring store conditions are consistently upheld to established standards
• Ability to make schedules for staff and work on creating a sound work environment
• Promoting and maintaining a safe work environment
• Accountable for all aspects of in store inventory
• Accountability for store recruitment and building a high-performance team in the store.
• Develop merchants at all levels through coaching, training and one on one discussions

What we offer:

• Competitive salary and bonus
• Benefits and Pension Plan
• Product Allowances
• An organization that cares about Corporate Social Responsibility
• Tuition reimbursement
• Training & Development Programs
• An opportunity to learn about the world of wine
• Referral Bonus Incentives

Compensation:

Budgeted Salary - $50,000.00 The budgeted salary takes into account several factors and qualifications that are considered in making compensation decisions including experience, education, training, licenses, certifications, and other business and organizational requirements. Base pay is only one component of the total rewards offering at Arterra. The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements.

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

With over 160 conveniently located wine boutiques throughout Ontario, Wine Rack is your neighbourhood vineyard. For people who want to enjoy wine as part of everyday life, not worship it, Wine Rack is the easy place to find an excellent selection of quality Ontario and International Canadian Blended wines for any occasion. Wine Rack carries over 150 different wines, over 70 of which are VQA approved, from brands such as Jackson-Triggs, Inniskillin, Open, Saintly and Bodacious. We have a wine for everyone and every occasion.