Store Manager

Trek Bicycle Corporation; Montreal (administrative region); On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible culture

Health care

Dental insurance

Vision insurance

Life insurance

RRSP matching

Maternity leave

Holiday schedule

Employee discounts

Job summary

Trek Store Montreal Griffintown is seeking a Store Manager to lead day-to-day operations, drive top-tier customer experiences, and coach a high-performing team. You’ll set standards for service, merchandising, and budget-beating sales while fostering a culture that loves bikes and community.

You’ll supervise hiring, training, scheduling, inventory, and store performance, partnering with leadership to hit financial goals.

Qualifications

• Experience leading a team for at least 1 year.
• Retail experience of at least 2 years.
• Strong grasp of retail fundamentals, KPIs and budgets.
• Comfort with payroll, scheduling, and store operations.

Responsibilities

• Drive sales by leading from the floor, delivering hospitality and setting the standard for customer experiences.
• Participate in budgeting, financial reviews, and team coaching to meet goals.
• Lead training across key areas and use Trek U tools.
• Host bi-weekly leadership meetings with the leadership team and DRIs.
• Maintain an organized, shopper-friendly store with strong merchandising.
• Oversee inventory management, supply management, and QuickBooks exports.
• Manage hiring, onboarding, scheduling, and team development.

Skills

Retail leadership

Team coaching

Customer service

Communication

Problem solving

Adaptability

Love for bikes

Tools

QuickBooks

Job description

A Bit About Us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then join us!

A Bit About Us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then join us!

Job Location

Trek Store Montreal Griffintown

Job Description

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for best in the world customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s the best for your community, your customers, and your employees. You will have the opportunity to change people’s lives!

Financial Performance – 50%

• Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople.
• Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.

Staff Performance – 25%

• Lead training across all key areas and validate through observation, role‑play, and tools like Trek U.
• Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.

Store Merchandising & Operations – 15%

• Maintain an organized, shopper-friendly store with strong merchandising and displays.
• Oversee store operations including inventory management, supply management, and QuickBooks exports.

Human Resources – 10%

• Manage hiring, onboarding, scheduling, and team development.
• Support all HR processes including discipline and team engagement.

What You’ll Bring To The Team

• Retail Know-How: You’ve got a solid handle on retail fundamentals—think KPIs, profit & loss statements, budgets—the numbers that keep a store thriving.
• Leadership Experience: You’ve led a team for at least a year and know how to coach, inspire, and bring out the best in people.
• Retail Roots: You’ve spent at least 2 years in the retail world.
• Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service—you’ve done it all and can juggle these pieces like a pro.
• Love for Bikes: You believe bikes make the world better! Whether you’re a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel.
• Problem-Solving Skills: You’re quick on your feet and great at figuring things out—even when the path isn’t totally clear.
• Communication Game: You know how to keep it clear, real, and respectful—whether it’s over email, in a team huddle, or helping a customer find their perfect ride.
• Comfort with Change: Retail moves fast, and you’re cool with that. You’re flexible, resourceful, and ready to roll with whatever comes your way.

Trek Benefits

• Flexible and fun company culture
• Supplemental health care
• Dental insurance, Vision insurance
• Free Life insurance & optional term life insurance
• Competitive vacation package
• RRSP matching plan
• 12 weeks of maternity leave with 100% pay
• Flexible holiday schedule – 9 statutory holidays
• Employee discounts on all product