Store Leadership Trainee: Lead, Learn & Grow Sales

Internal Job Board; Toronto; On-site; CAD 47,000 - 57,000; Full time

Benefits offered by this job

Store discount 50%

Growth from within

Fun store atmosphere

Job summary

Lush North America is seeking a Manager in Training at Scarborough Town Center to lead a team, deliver an exceptional customer experience and drive sales in a vibrant, inclusive environment.

You will align with Lush leadership practices, support store operations, and develop staff while promoting ethical, vegetarian cosmetics and fresh, handmade products. This role offers growth within the company and a dynamic retail setting.

Qualifications

• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business.
• Ability to work flexible hours including holidays, evenings and weekends.

Responsibilities

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience.
• Building the Brand: educate customers and staff on our brand values and ethical commitments.
• Product Passion: increase product knowledge and provide informed recommendations.
• Driving Sales: understand metrics, budgets and reports to drive profitability.
• Lead Fearlessly: support the team on the sales floor and remove obstacles.
• Grow Talent: develop staff through coaching and feedback.
• Be Real: communicate needs and adapt to business needs.
• Live with Purpose: engage the team and reinforce brand values.
• Recruitment and Selection: help staff the shop through active recruiting and succession planning.
• Staff Development: work with the Manager to improve engagement and performance.

Skills

Listening skills

Communication skills

Analytical thinking

Time management

Tools

Excel

Microsoft Office

Job description

Lush North America is seeking a Manager in Training at Scarborough Town Center to lead a team, deliver an exceptional customer experience and drive sales in a vibrant, inclusive environment.

You will align with Lush leadership practices, support store operations, and develop staff while promoting ethical, vegetarian cosmetics and fresh, handmade products. This role offers growth within the company and a dynamic retail setting.