Store Leadership Lead – Customer Experience & Ops

Banana Republic

Delta

In loco

CAD 25.000 - 30.000

Part-time

2 giorni fa

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Vantaggi offerti da questo lavoro

Merchandise discount

Competitive Paid Time Off

Company match for donations

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life ins.

Virtual health care 24/7

Parental Top Up

Descrizione del lavoro

Banana Republic in Delta, BC, is seeking a friendly, customer-focused team member to support store leadership and deliver a best-in-class shopping experience. You will master product knowledge, assist customers, promote loyalty programs, and help keep the sales floor, stockroom, and office running smoothly.

This role requires flexibility for holiday, evening, overnight and weekend shifts, with hourly pay range shown.

Competenze

Experience delivering exceptional customer service.
Ability to educate customers about loyalty programs.
Willingness to work a flexible schedule including evenings and weekends.

Mansioni

Consistently treat all customers and employees with respect and contribute to a positive work environment.
Promote customer loyalty by educating customers about our loyalty programs.
Lead by example in brand selling behaviors to deliver an exceptional customer experience.
Support sales leader during non-peak hours with the customer as the primary focus.
Collaborate with leadership to ensure tasks are completed efficiently.
Build expertise in the product lifecycle.
Assist with opening/closing checklists and post-shift tasks.
Leverage omni-channel to deliver a frictionless experience.
Ensure all compliance standards are met.