Store Leader & Team Development Coach

The Children's Place; Pickering; On-site; CAD 42,000 - 64,000; Full time

Job summary

The Children’s Place in Pickering, Ontario is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and being Leader on Duty (LOD). The role requires strong customer service, brand representation, and the ability to develop the team.

Responsibilities include coaching associates, partnering with the Store Manager on performance, and driving store profitability while maintaining high CRE standards.

Qualifications

• High school diploma or equivalent.
• 1–3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through training of associates and coaching conversations.
• Partner with Store Manager to address performance concerns.
• Support and participate in company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Assess performance and contribute to annual reviews.
• Motivate associates to build brand loyalty and maintain store standards.
• Represent the company professionally and maintain brand integrity.
• Help maximize productivity through operating knowledge and customer service.

Skills

Customer engagement

Detail oriented

Prioritization

Teamwork

Feedback delivery

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children’s Place in Pickering, Ontario is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and being Leader on Duty (LOD). The role requires strong customer service, brand representation, and the ability to develop the team.

Responsibilities include coaching associates, partnering with the Store Manager on performance, and driving store profitability while maintaining high CRE standards.