Retail Store Lead: Coaching Sales & Service

Tailored Brands; Toronto; On-site; CAD 28,000 - 37,000; Full time

Job summary

Moores the Suit People Corp. at 100 Yonge Street, Toronto, ON, is seeking a Store Lead who will partner with the Store Manager to coach the team, drive sales, and ensure smooth operations while on duty.

The role requires active coaching, staff development, and maintaining the customer experience above expectations. As Store Lead you will open/close the store, manage on-duty activities, and work to exceed performance targets.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Proven ability to train and develop high performing store teams.
• Strong written and verbal communication skills.

Responsibilities

• Lead store team to achieve sales, service and operational goals when on duty.
• Coach and develop team members to maximize performance.
• Ensure customer experience meets brand standards and drives a high NPS.
• Support staffing and operational tasks to deliver on the customer promise.
• Conduct regular store meetings and disseminate company directives.

Skills

Store leadership

Coaching

Communication

Organizational skills

Problem solving

Tools

POS System

Microsoft Office

Video conferencing

Job description

Moores the Suit People Corp. at 100 Yonge Street, Toronto, ON, is seeking a Store Lead who will partner with the Store Manager to coach the team, drive sales, and ensure smooth operations while on duty.

The role requires active coaching, staff development, and maintaining the customer experience above expectations. As Store Lead you will open/close the store, manage on-duty activities, and work to exceed performance targets.