Store Lead - Quinte Mall - Full time

The Children's Place; Belleville; On-site; CAD 36,000 - 48,000; Part time

Job summary

The Children’s Place in Belleville, Ontario is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty. The Store Lead will represent the brand, engage customers, maintain store standards, and support teamwork and employee development.

Qualifications include a high school diploma or equivalent, 1–3 years of retail experience, and being at least 18 years old.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through coaching of associates.
• Partner with Store Manager to address performance concerns.
• Support and participate in company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Assess performance and provide feedback during reviews.
• Motivate staff to build brand loyalty and positive store culture.
• Represent the company professionally on the sales floor and in stockroom.
• Support management to maximize productivity through operations and knowledge.

Skills

Customer engagement

Time management

Teamwork

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Employer Commitment to Equal Opportunity

The Children’s Place (Place)has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Children’s Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities. The Children’s Place (« Place ») s'engage comme toujours à offrir l'équité en matière d'emploi à tous les associés et candidats à l'emploi. En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d’âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, état matrimonial ou autre motif décrit dans le Code des droits de la personne de l’Ontario. The Children’s Place appuie la pleine intégration des personnes handicapées, conformément au Code des droits de la personne de l’Ontario et à la Loi sur l'accessibilité pour les personnes handicapées de l’Ontario (LAPHO). Les aménagements nécessaires sont disponibles sur demande pour les candidats et les employés internes touchés par une invalidité.

Location: Belleville, Ontario

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partner with Store Manager to address performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provide direct, objective feedback in a timely manner
• Assess performance and provide appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Embrace self-development
• Effective communicator
• Adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Availability Requirements

Flexible schedule, including weekends. Must be able to work the PT/FT Availability Requirements set by the Company.