Store Leader & Customer Experience Champion

Moores Clothing; Canada; On-site; CAD 53,000 - 76,000; Full time

Job summary

Moores Clothing is seeking a Store Manager in Canada to lead a store team toward sales goals and exceptional customer service. You will coach, recruit, hire, and train staff to create a best-in-class shopping experience while ensuring operational excellence.

You will inspire the team, drive growth, and foster an inclusive environment. You will manage schedules, training, and store programs to align with brand standards and company directives.

Qualifications

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Creative individual with good judgement and pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Lead store staff to meet sales, service, and operational expectations.
• Set clear performance expectations and train staff in sales, customer service, and operations.
• Model company values and lead by example as an active coach.
• Communicate priorities and sales driving information effectively.

Skills

Retail leadership

Team development

Communication

Organizational skills

Technology proficiency

Tools

Microsoft Office

Video conferencing

POS System

Job description

Moores Clothing is seeking a Store Manager in Canada to lead a store team toward sales goals and exceptional customer service. You will coach, recruit, hire, and train staff to create a best-in-class shopping experience while ensuring operational excellence.

You will inspire the team, drive growth, and foster an inclusive environment. You will manage schedules, training, and store programs to align with brand standards and company directives.